Hôtel Le Germain Québec

Great Location! Great Staff who were very friendly and responsive to requests. Stayed here in late November to visit the Christmas markets and loved it. Very close to everything and lots of great restaurants very close by. Lovely lobby which was very pleasant for drinks and snacks. Very clean, very quiet. Stylish boutique decor -- rooms were a little dark. Great amenities. Bed was very comfortable and the shower was wonderful. Definitely recommend.

This is a lovely, small hotel very well located in lower old town Quebec. The staff is very helpful and accommodating in both French and English. The room was large and very well kept, including two visits a day (clean up and turn down). Family members stayed at the Hilton and Marriott and found this hotel superior in every way, except amenities (no pool, limited restaurant) and parking. Parking is limited, so some cars have to be moved around by the concierge.

Breakfast was delicious and I liked that we didn’t get the same thing every morning

We had an absolutely lovely day at this charming hotel. We came to celebrate a rather large birthday (mine). We found the beds and the room quite comfortable, not to mention quiet. The hotel is located close to everything, but it’s not on a touristy street, which is great. We were especially impressed by the quality of the service. Everyone was warm and helpful. I had a question about going to Montmorency Falls, as I was reading conflicting information about access and fees on the Internet. The young woman at the front desk wasn’t sure how to answer my questions, so she took it upon herself in the moment to call Montmorency Falls and get the answers I was looking for right there and then. That’s excellent customer service. Would definitely recommend this hotel to anyone visiting Quebec City. :-)

Bon service

Location was excellent and staff were wonderful. The room was spacious and well appointed

Nothing!

What a great place to stay in Quebec. A beautifully presented hotel located close to the old quarter, restaurants & walks. There was a lounge to relax & make yourself a coffee. The room was well appointed , had a nespresso machine and big comfy bed. The location was excellent with good access to attractions and dining . Finally excellent staff.

NA

L'hôtel est parfaitement placé, tout peut être fait à pied, et le personnel est absolument parfait de gentillesse, de courtoisie et de professionnalisme. Les chambres sont spacieuses et très confortables. Le personnel du Desk est prêt à aider avec efficacité quand on a besoin d'impression ou de scan de documents. Merci tout particulièrement à Alberto pour son aide!

Le point un peu gênant en ce moment - et le gérant de l'hôtel n'y est évidemment pour rien - est le bruit engendré par les travaux d'assainissement qui sont réalisés dans la rue. Par contre, les travaux intérieurs à l'hôtel ne permettent pas de fournir les prestations de petit déjeuner habituelles. C'est dommage par rapport au prix de 25 CAD demandé pour chaque petit déjeuner. Il serait plus judicieux d'avoir un accord avec le restaurant Louise Taverne qui est juste en face et pourrait certainement aider Le Germain à passer cette période un peu délicate en accueillant ses clients.