Flannery's Hotel Galway

Was very outdated for the price

Poor service at breakfast. Table wasn’t set when we were seated. Had to ask for cutlery. Had a pot of tea plonked on the table with no cups or milk.

First two nights were great, staff were friendly and I felt happy staying there. Then it changed with a very rude member of staff at breakfast. So put off my the experience, I avoided going the next morning, and dreaded it afterwards. Last day, checking out. Waiting for taxi to arrive to go to Shannon Airport, 1 hr drive away. No orher seats available to sit and wait in reception. Only these two. Other was occupied. Pointed out the inconsideration of another traveller, blocking an entire seat to Manageress on reception desk, who, instead of being helpful by asking the owners to remove the pile of suitcase, thought it best to be rude argumentative. Really wasn’t interested. Finally did manage to secure a seat, ever so briefly, as the taxi driver was early. And how sarcastic was the Manageress. Totally uncalled for.. Thing is, don’t dare say anything at all. It is not appreciated. That is the clear impression I got. So, to me that was just the last straw. I won’t be back. Sad, how a great hotel and amazing staff can be let down by just two individuals who clearly don’t like their jobs, and have no interpersonal skills dealing with the public in hospitality. It really wasn’t a big ask, was it??

Great

It is great that they have a parking lot and parking is free. The hotel restaurant is also good, with a wide variety of options and reasonable prices. The hotel is outside of the city center, so you need to drive (and pay to park in a garage) or take a bus to get to the nifty shopping and restaurants at the city center, but once we learned how to do this on our first trip downtown the other trips downtown were easier.

Easy parking and bus availability to town

The staff were great, the complimentary breakfast was delicious with lots of variety. A bit far from downtown but we drove and there was complimentary parking.

The staff was very friendly . And the place is nice and Clean. The breakfast was very good, they have different options of breakfast.

Room was a little dated but it was clean quiet and comfortable.a bit of a walk from there towards downtown.

Staff was great, food was good, property is old but in good condition. We enjoyed our stay.