Best Western Plus Renton Inn

Check in staff were friendly. I mentioned I had a friend coming in the next day and could she be placed in a room near me. She said yes and said I would have connecting rooms to her. I did not have a room with a connecting door. When she checked in she was placed 1 floor down and the opposite end of the hotel. The breakfast was good and there was a variety. I liked the cinnamon batter. The bed was soft but I slept very well on it.

One night stay close to family. Hotel was clean and comfortable. Breakfast had good variety of food choices. Customer service from registering member was above other hotels I have visited with member ensuring my requests were met. Fwy noise a bit loud but sound machine helps. Good stay would recommend!

Super nice front desk team!

Nice property for the price range. I found the mattresses a little softer than I prefer. Nice breakfast. Great check in help.

In a month we had 6 stays here. We were moving and husband’s job started early so he stayed M-F a few weeks then we joined him as new home wasn’t ready yet and then had a 13 night stay as a family. Pros: Husband ate breakfast daily and said it was good. Enjoyed the 24 hr free espresso machine as it has hot cocoa. Hotel itself, grounds, & room were clean. Comfortable beds and no noise issues. Extremely excellent and delightful service with 1 notable exception. Jasmine, Barry, & the night associate whose name begins with O all had consistently fantastic client relations and were clearly focused on ensuring we were satisfied and had a good stay. The daytime associate Diana was an entirely different story and all interactions with her caused the overall positive feeling to evaporate and now sadly we cannot recommend this hotel unless she were no longer employed. She has absolutely 0 business being in a position that deals with the public, particularly without direct oversight and supervision. Her service and attitude were patently horrifying, and she wasted our time and cost us money and great inconvenience. Cons: Diana the nightmare, being approached in the dark uncomfortably closely by homeless people in the lot, King beds all have a metal piece that sticks a few inches out the side of frame causing repeat daily leg bruising, & ridiculous rule about exchanging dirty towels at the desk to get clean ones instead of just giving extras was punitive and inconsiderate.

Shower was very weak

I had them cancel my reservation because I checked in and they gave me room key, I went to room with my kids, when we opened the door the room was never cleaned garbage and beds undone, house keeping tip was still on counter my kids were tired and wanted to lay down. Nothing was offered like would you like another room or a discount for the inconvenience nothing so I decided to cancel my reservation and made sure money was refunded, but I will not ever stay in this location a lot of noise, construction, homeless and shady people doing shady things for sure not a safe place when traveling with kids.

The facility was remodeled nicely and the room was clean and had.enough charging station for all the electronics. It was great value for the price.

Was suppose to stay all week checked out early and will no longer choose to stay here in the duration of our job located here. There were random people trying to get into my room I work nights and I felt unsafe. Told the front desk they didn't solve the issue. My employer will not be using this location for any of our upcoming jobs.