Ramkota Hotel & Conference Center

The staff was very pleasant and had wonderful customer service. The cleanliness of our room was not what a person would expect for the price point. Our bathroom did not appear to be clean; dried toothpaste still in the sink, water spots all over the mirror, dried urine at the base of the toilet and on the toilet seat. There was hair and left over food and trash on the floor. I ended up cleaning the toilet seat so we could use it. The room had a terrible smell to it. The AC didn't smell great either and didn't appear to be working properly. Parts of our bed had the bed frame hanging out from underneath the mattress so we had to be very aware of where we stepping out of the bed so we didn't trip. The sheets and bedding were very clean though!

The hotel was a nice place to stay for the one night we needed. The facility is somewhat dated but overall, it was acceptable. The only complaint we had was the terrible smell in the hallway of our floor. Come to find out, housekeeping had failed to find some rotten food that was not disposed of and the whole floor smelled very bad.

Over all a good experience. The staff were very good pleasant and helpful. Our stay was short but no complaints. Thank you

I liked that it was clean. However, a real pool for adults would be fantastic!

A great place to stay if you are in Casper- friendly staff, nice rooms, fun pool.

Great!

Worst ever! Upon check in I wasn’t giving the room I booked and paid for and then I was given a dirty room and they moved us to a one bed room they won’t discuss price because I booked through hotel.com I’ll Never book there again

They didn’t have my room with two queens. They only had a king bed so my kids had to sleep on roll aways. I don’t understand how I booked a room with two queens and paid extra to ensure it was on the bottom floor and it was taken from us. My wife gets sick on elevators and the only room available was a king on the sixth floor.

The shower did not drain and there was a dirty sock left in my bedding and when i folded my bedding down it the sock fell out drain in shower took over an hour to drain staff didnt seem to be concerned with these issues when brought to their attention

The concierge was friendly, honest, and competent. The room was quite nice for the price. This hotel is a notch above its price bracket.