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8.4 / 10 Guest Rating

Crossroads Inn & Suites

440 Parkway, Gatlinburg, us

Crossroads Inn & Suites - main view

About the Property

Convenient Location
Situated just a short walk from downtown Gatlinburg and only a mile from the Great Smoky Mountains National Park, Crossroads Inn & Suites offers the perfect blend of city attractions and natural beauty.

Comfortable Accommodations
Enjoy cable TV, free WiFi, a microwave, refrigerator, and complimentary morning coffee in every room. The hotel also features an outdoor pool, fitness centre, and laundry facilities for your convenience.

Nearby Attractions
Explore the Gatlinburg Convention Centre within a 15-minute walk or take a short drive to Pigeon Forge and Dollywood Amusement Park. With so much to see and do nearby, your stay at Crossroads Inn & Suites promises to be unforgettable.

Ready to experience the best of Gatlinburg? Book your stay at Crossroads Inn & Suites today!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
Queen Room with Two Queen Beds - Photo 6
Queen Room with Two Queen Beds - Photo 7
1/7

Queen Room with Two Queen Beds

This room features a microwave, refrigerator, and coffee-making facilities.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds

Non-refundable
Room Only
20% OFF$97.04

$77.63

Includes taxes & fees
Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

Guests will have a special experience as the double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Queen Room

Non-refundable
Room Only
20% OFF$126.44

$101.15

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

This double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King

Non-refundable
Room Only
20% OFF$102.51

$82.01

Includes taxes & fees
King Room - Disability Access - Photo 1
King Room - Disability Access - Photo 2
King Room - Disability Access - Photo 3
King Room - Disability Access - Photo 4
1/4

King Room - Disability Access

This double room features a pool with a view. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Room - Disability Access

Non-refundable
Room Only
20% OFF$120.84

$96.67

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

This double room features a pool with a view and a fireplace. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Bed Suite

Non-refundable
Room Only
20% OFF$162.56

$130.05

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible - Photo 1
Standard Room, 2 Queen Beds, Accessible - Photo 2
Standard Room, 2 Queen Beds, Accessible - Photo 3
1/3

Standard Room, 2 Queen Beds, Accessible

2 Queen BedsInternet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Grab bar near toiletNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

DOUBLE Accessible-Two Queen Beds

Non-refundable
Room Only
20% OFF$107.51

$86.01

Includes taxes & fees

Guest Reviews

8.4
Excellent3361 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly service.

Categories

Cleanliness7.6
Service9.6
Location9.6
Room Quality8.1
Amenities8.6
Value for Money7.6
Food and Beverage7.1
Overall Experience9.1

Select topics to read reviews

J
JoseusUS
Verified booking
extended_group
Standard Room
Stayed in May 19, 2026

"Excellent—close to everything."

10.0

Excellent staff

Excellent staff

Helpful?
N
NicoleusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Good"

4.0

Location

Beds soooo uncomfortable

Helpful?
B
BryanusUS
Verified booking
family_with_children
Standard Room
Stayed in May 18, 2026

"Excellent"

8.0
Helpful?
E
ElisabethusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Don't stay here"

1.0

Location was nice

The room was gross. Bathtub leaked and caused the floor to be moldy and the rug to be wet. The bed was awful. And the noise from outside kept us up all night.

Helpful?
D
DeanusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Excellent"

8.0

In town

No breakfast

Helpful?
B
BarbarausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Good"

3.0

I liked the location of the hotel.

That the rooms bathroom door didn't shut. Coffee pot hadnt been cleaned. Lamp no light bulb. Dumpster right below the room.

Helpful?
R
RaechelleusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Exceptional"

9.0
Helpful?
T
TammyusUS
Verified booking
extended_group
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0
Helpful?
M
makaylausUS
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Room was ok, the stay could’ve been better"

3.0

It’s close to everything and can walk anywhere around it

We had no one come and clean the room while we was gone or anything. We had to take the trash out to the dumpster & go to front office for new towels. Bedding wasn’t changed neither throughout the 2 days of being there. The pullout bed was dirty, the bathroom smelled terribly, hot water didn’t work except for the bathtub, tvs didn’t work.

Helpful?
T
TinausUS
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0
Helpful?
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