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8.4 / 10 Guest Rating

Crossroads Inn & Suites

440 Parkway, Gatlinburg, us

Crossroads Inn & Suites - main view

About the Property

Convenient Location
Situated just a short walk from downtown Gatlinburg and only a mile from the Great Smoky Mountains National Park, Crossroads Inn & Suites offers the perfect blend of city attractions and natural beauty.

Comfortable Accommodations
Enjoy cable TV, free WiFi, a microwave, refrigerator, and complimentary morning coffee in every room. The hotel also features an outdoor pool, fitness centre, and laundry facilities for your convenience.

Nearby Attractions
Explore the Gatlinburg Convention Centre within a 15-minute walk or take a short drive to Pigeon Forge and Dollywood Amusement Park. With so much to see and do nearby, your stay at Crossroads Inn & Suites promises to be unforgettable.

Ready to experience the best of Gatlinburg? Book your stay at Crossroads Inn & Suites today!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
Queen Room with Two Queen Beds - Photo 6
Queen Room with Two Queen Beds - Photo 7
1/7

Queen Room with Two Queen Beds

This room features a microwave, refrigerator, and coffee-making facilities.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds

Non-refundable
Room Only
20% OFF$97.04

$77.63

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

This double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King

Non-refundable
Room Only
20% OFF$102.51

$82.01

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

This double room features a pool with a view and a fireplace. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Bed Suite

Non-refundable
Room Only
20% OFF$162.56

$130.05

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible - Photo 1
Standard Room, 2 Queen Beds, Accessible - Photo 2
Standard Room, 2 Queen Beds, Accessible - Photo 3
1/3

Standard Room, 2 Queen Beds, Accessible

2 Queen BedsInternet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Grab bar near toiletNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

DOUBLE Accessible-Two Queen Beds

Non-refundable
Room Only
20% OFF$109.76

$87.81

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Grab bar near toiletNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

QUADRUPLE TWO QUEEN BEDS

Non-refundable
Room Only
20% OFF$109.76

$87.81

Includes taxes & fees

Guest Reviews

8.4
Excellent3361 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly service.

Categories

Cleanliness7.6
Service9.6
Location9.6
Room Quality8.1
Amenities8.6
Value for Money7.6
Food and Beverage7.1
Overall Experience9.1

Select topics to read reviews

X
XiomarausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0
Helpful?
E
ElizabethusUS
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Excellent"

8.0
Helpful?
J
JadelynnusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Very good location with spacious rooms and nice staff."

9.0

Loved how close it was to all the shops and it was a very spacious room. Staff were very nice. I felt as though the pricing was very fair.

It was slightly outdated but well maintained. Overall it was a very good stay and with how spacious it was and the fact we were mainly out most of the time, it being outdated was not a bother.

Helpful?
E
ElizabethusUS
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Exceptional"

10.0
Helpful?
S
SanchezusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"Very Good"

7.0

La ubicación es perfecta

Que no tienen desayuno ahora

Helpful?
A
AmandausUS
Verified booking
couple
Standard Room
Stayed in Apr 4, 2026

"Excellent"

8.0

The location was walking distance from all the shops and attractions.

The room was amazing and had everything we needed

Helpful?
J
JanausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 3, 2026

"We would probably stay here again."

6.0

Our room was comfortable. The bed was comfortable. Pretty clean room.

Late at night and around 2 AM the truck came to empty the dumpster which was right next to our room. This was very loud!

Helpful?
C
caseyusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 3, 2026

"Absolutely the worse stay I've ever had!!!"

1.0

The location, that is ALL

Check in was smooth, we arrived around midnight, but as soon as we got to the room the fireplace timer had malfunctioned (no idea how long it had been running, but felt like days!) The heat was unbearable and the carbon monoxide alarm was going off. Spent 20-30 minutes on the phone with the girl at the front desk trying to figure out how to get it to turn off. Was told maintenance couldn't come because it was late and they lived too far away, and wouldn't come until the next morning, eventually I finally found the gas cut off. Told her I wanted another room because it was unbearable along with not a safe feeling with the carbon monoxide alarm going off, HER EXACT WORDS AFTER I ONCE AGAIN ASKED FOR ANOTHER ROOM WERE "just leave the door open for a little bit and take the batteries out because sometimes it just does that and maintenance will be by in the morning to check it out." That late at night all I could do was leave the door open for a few hours, finally get to sleep around 3, maintenance woke us up around 8 or 9, I can't remember. Lastly there was a fucking roach in my food that I had left on the TV stand. My wife and I are not about to get away often and I was finally able to get us, what I thought would be a nice romantic valentines weekend getaway, was nothing but miserable seeing how we was right up on the gas fireplace had our sinuses clogged along with severe headaches all weekend. Just to add this also, NONE of the vending machines worked, I got dehydrated and went to every vending machine for them to not work, then walked to the "24hr gas station down the road" and it was closed as well. The mattress was not comfortable at all and the metal frame made noises even with the slightest movements.

Helpful?
T
TerryusUS
Verified booking
extended_group
Standard Room
Stayed in Mar 31, 2026

"Excellent"

8.0

Location is the best thing about this location

The room was ok but it wasn’t cleaned very well between the last guest and us. We moved the chair when we first went into the room and there were orange peels on the floor. Detailed cleaning isn’t happening

Helpful?
A
AlexandriausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 30, 2026

"Exceptional"

10.0

Location and comfort. Staff was very friendly and helpful.

Helpful?