Hotel Royal William, an Ascend Collection Hotel

Le service , le restaurant le MIla , l’emplacement et le confort des chambres

we parked our car in the underground parking recommended by the hotel then left it there for the two days we stayed. We walked to old Québec through interesting side streets. A bus stop hub is one block away. This hotel is a "boutique" hotel at an affordable price. Rooms and hallways very spacious, wonderful art on the wall. Clean, comfortable, super location. It is not a tourist area; there are several university and research centres.

It is not worth the price charged for breakfast as right around the corner are 3 coffee shops. There are a large number of homeless during the day that hang out at 2 particular spots. You are never hassled.

Le service , le lieu la deco, l hotel est très agreable, les chambres coquettes ,chic et spacieuse, belle literie . J ai adoré.

Restaurant = Le prix du souper au restaurant... un risotto super salé avec bavette et un Spritz..... 149$ pour une personne seule... Ascenseur très long. Douche a peu de pression.

Très bien rénové, belle et grande chambre et personnel, attentionné

Le stationnement à trois minutes

The receptionist was very polite, welcoming, and helpful. I also really liked the room was big . In addition, the location was very convenient and made it easy to access nearby places.

I recently stayed at this hotel and unfortunately had a disappointing experience with the housekeeping service. On the first day, the room was not cleaned properly. The floor had a noticeable amount of sand, and it was clear that vacuuming had not been done. This made the room feel unclean from the start of our stay. On the second day, the situation was even more frustrating. We left the room early in the morning and returned around 4:00 PM, expecting it to have been serviced. However, the room had not been cleaned at all. It appears that housekeeping had already finished their shift without attending to our room. Cleanliness is very important to our family, and this situation negatively affected our experience and ruined the overall mood of our stay.

Tout était très propre et confortable et le personnel très courtois. Certainement à recommander à tout le monde.

La seule chose qu’on n’a pas pu faire fonctionner était la lumière sur le côté gauche du lit et celle qui était sur un pied près de la chaise. Elles ne fonctionnaient pas mais celle n’est pas grave

L'amabilité du personnel et le confort de la chambre

On ne nous avait pas prevenus qu'il fallait réserver nos places au restaurant pour avoir des places à une table. D'autre part, on a eu droit à 2 cocktails gratuits qui n'étaient pas des cocktails juste un verre de vin rouge, un verre de vin blanc médiocre ou une bière blonde !

Propreté. Location.

Matelas un peu mou.