Hythe Imperial Hotel, Spa & Golf

Location & sea view

A few things not working or quite right. Rooms need a bit of TLC.

The pool ,gym,restaurant and the spacious ensuite bathroom 🚻

Small lift capacity when more than two in with luggage.

Disappointed there were no fried eggs or black pudding. Expected table service breakfast in a 4 star hotel.

Loading car in poring rain - why is there no undercover at the entrance. The champagne bar was disappointing, could have been made more special, no table service, noise from disco at wedding next door, no nuts/olives to make it special.

Fabulous breakfast friendly staff

Good breakfast and bar meals

The facilities were good

The facilities

Very tasteful. Good position.

Having purchased stay as a gift thrn having to travel with him all way to Hythe to check him in in same card. A nightmare.

This is not the review I expected to be writing and I did raise the issues with the hotel management who returned with a very mediocre, slightly patronising and incorrect response. We booked the "lazy afternoon tea" for a special birthday and it wasn't great at all. There were 2 of us and we were seated at a huge table which actually meant we were over 5' apart which is frankly ridiculous. Another couple were seated near us and we realised straight away that the seating was hardly conducive to a quiet chat, we would also have had to stand to reach items each time we wanted something and so we asked to move to a smaller table. It was explained that they would have to iron a new tablecloth and it was obvious that they hoped we wouldn't bother. However we gathered up the drinks and tablecloth from our table and with the help of the lady we sorted out new seats at a much smaller table in less than a minute. The food came, we had already explained when booking that one of us was pescatarian. The 6 small sandwiches didn't contain meat which meant that you considered 3 small sandwiches and the cakes ok for one person. The tray with the savouries contained scotch eggs, sausage rolls and pork pies...much better ...if you ate meat! After a few mins we asked about veggie savouries and she apologised and said she would ask the chef. Three small pieces of the same veggie tart were brought. They were piping hot and probably microwaved but were delicious. It is quite a surprise that you expect the non-meat eater to be happy with 3 small sandwiches...the veggie tart was absolutely not going to be included until we asked.  Finally...the afternoon tea was part of the celebrations of a special birthday and when we asked for the cocktail menu we were told you don't do cocktails. Cocktails were on your menu though. We were incredulous that a hotel of that standing does do cocktails and have since been advised that they will include a small offer of cocktails going forward. Half way through the event we had to go to the bar for drinks as no-one had materialised for some time.  We ensured we enjoyed ourselves and didn't allow their failings to spoil the afternoon....we didn't mention at the time as that would certainly have spoiled the afternoon so we emailed later. Thank goodness this event was not the only celebration of the day! The hotel and grounds are stunning but our experience lacked the finer touch which it really shouldn't and based on that we wouldn't recommend or return.