Coconut Lagoon - Cgh Earth

The hotel is very nice but the internet is very, very, very bad

Our one night at this hotel was intended to be the luxurious highlight of our India trip, and we were not disappointed. From arrival to departure, we were met with the kindest service, attention to detail, and high quality at every turn. I would recommend staying at least two nights to take full advantage of all that this resort has to offer - we regretted only booking one night. Even during monsoon season, this place was beautiful, serene and utterly relaxing.

Having stayed in a nearby resort few years ago which currently is ranked lower than Coconut Lagoon, we expected much more from this property, but were a bit disappointed that it did not meet our expectations. What gives a property in this segment over their competitors is the quality of food and the service; in both fronts CL need to do some work in order to be able to retain their current ranking.

I had booked this for my elderly parents as a part of their kerela break The pics they sent us while they were there were amazing The stories they recounted about the wonderful service were really heartwarming. I was really patting myself on my back that I called right while booking a place on reputation alone without having visited the place However , this morning my 65 year mom told me an incident which has brought this whole impression crashing down. When shown the open bathroom at checkin , she asked the staff if it was safe and was reassured by them. When she went for a shower 10-15 minutes she saw a person working atop a tree with direct view of her shower in room 210. They called the reception who did apologize and asked the concerned person to stop working However, in my books this lapse is appalling and unpardonable I would not visit again despite its excellence

Ideal hotel. No need to go anywhere else if in Kumarakom. Please stay here.

The hotel was amazing. It is one of the most beautiful properties i have been to . Its lush green and very well managed with all desired facilities. The rooms are very well maintained , the place is situated right next to the lake which makes it breathtaking. You can wake up to amazing view of the lake. One of the most amazing thing about the resort is their Eco-friendliness. The whole place is plastic free zone and the hotel is making every effort to keep it that way. The staff was another thing that impressed me the most. Everyone is extremely helpful and always smiling and ready to help . The place is totally worth it , value for money. This is perfect getaway if you are looking for disconnecting from the technology (since they dont have tv or internet in the room) and connecting with your self and your loved one's. The resort has various activities to engage you throughout the day. We spent 3 nights and we felt it was lesser . This place is clearly my most fav holiday destination. The food was good too. They have variety of food ranging from Kerala specialties to north Indian dishes to non-veg dishes. Overall,a great experience.

Cut my stay I had 2 days left the first day a nightmare no tv in room nothing to do at night

We stayed here for two days. Don't miss the sunset cruise boat ride to watch the sunset in the middle of the lake. Food and drinks are pricey though..

Tout est parfait... Sauf le restaurant (très cher pour l'Inde)...

We picked the Eco friendly Coconut Lagoon after researching reviews of hotels for some time. We travelled from Cochin to Kumarakom ( approx 2 hr drive and Rs2000-approx £20) and arrived at the hotel by boat. We received a lovely welcome, with a gentleman playing a flute and each guest was given a flower. Our room was clean and spacious, and an extra bed had been already set up as requested. We loved the outdoor bathroom. The shower was amazing. The wi-fi is free, and was available in our room. There was no TV in the room, but there is a recreation room, where access to a TV is possible. There are numerous activities available....yoga, meditation, and there is a lovely pool area. There is a lovely little shop where you can buy gifts Both my children had a massage, but be warned, it's not for the faint hearted, and isn't the same as a massage back home! We had planned to organize a night on a houseboat, but the hotels houseboat was unavailable, and when a member of staff made further enquiries, I was quoted a very high price (almost double the usual rate) for an alternative boat. Faced with nowhere to stay for a night, i enquired about another night at the Coconut Lagoon, but was told that the only accommodation available was the most expensive villa ( costing approx £140 a night), which, in the low season, in a near half empty resort, I find difficult to believe. In spite of this, I would recommend this hotel. If you want to relax, this is the place for you!!