Palm Tree Club Miami

Nothing at all poor customer service Dirty rooms .

I had to cancel My stay and leave the hotel my room Smells bad and it was dirty.

La piscina

Que no hay venta de comida

This hotel was not what I expected. I want to be clear that this is not The Palms Hotel & Spa on the beach. This felt more like a motel than a hotel. When I arrived, the elevator was not working, and I heard other guests mention that they did not have hot water. As a solo traveler, I personally did not feel safe or comfortable staying there, so I decided to leave and book at the actual Palms Hotel & Spa instead. The room and bathroom were not to my liking, and the overall feel of the property was not what I was looking for. There was a bar/restaurant next door, but the prices seemed high for the type of place it was. To me, it felt more like a budget motel with a party atmosphere. I will say that the receptionist was very kind, helpful, and professional, which I appreciated. This place may be better suited for younger travelers, especially groups who are looking for nightlife or a party setting. However, as someone in my mid-50s traveling alone and looking for peace, comfort, and relaxation, it was not the right fit for me.

Me gustaba la ubicación y la vista que tenía, piezas cómodas con balcón

El desayuno, mejor que digan que dan una cortesía pero desayuno no. TODOS los días no tenían jugo de naranja. El primer día tampoco pudimos comer nada porque no mencionaron en el check in que debíamos completar un papel con el desayuno que elegimos

The view getting out of the room

Service is terrible. No elevador No closet The room was not clean Dirty towels Not daily clean service. Just the last day they cleaned the room

Ascensor roto y sin aire acondicionado