7.2 / 10 Guest Rating

Krystal Ixtapa All Inclusive

Name: Krystal Ixtapa All Inclusive
Address: Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, GRO, 40880, Ixtapa, MX
Rating: 7.2

Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, GRO, 40880, Ixtapa, MX

Krystal Ixtapa All Inclusive - main view

from US$146 / night

About the Property

Luxurious Spa Services - Indulge in massages, body treatments, and facials at our exquisite spa.

Exciting Recreational Activities - Enjoy our outdoor pool, waterslide, fitness center, and arcade/game room for endless fun.

Deluxe Dining Options - Explore 3 exceptional restaurants, poolside bar, and 2 bars/lounges for a culinary journey.

Escape to Krystal Ixtapa with optional All Inclusive, a beachfront paradise just minutes away from El Palmar Beach and Delfiniti. Your dream vacation awaits!

Facilities & Amenities

Meeting rooms

Full-service spa

Fitness facilities

Parasailing nearby

Arcade/game room

Swimming pool

24-hour front desk

Garden

Luggage storage

Concierge service

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9 AM to 8 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

7 rates found

1/8

Standard Room, Sea View

2 Double Beds365-sq-foot room, balcony with sea views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Standard Ocean View

Non-refundable

All Inclusive

20% OFF$226.45

$181.16

Includes taxes & fees

1/9

Superior Room, Sea View

34 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Superior Room Ocean View Double Beds

Non-refundable

All Inclusive

20% OFF$340.15

$272.12

Includes taxes & fees

1/7

Standard Non-Refundable Room

2 Double Beds365-sq-foot room with a balcony Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Standard Non-Refundable*

Non-refundable

All Inclusive

20% OFF$182.8

$146.24

Includes taxes & fees

1/8

King Ocean View

1 King Bed365-sq-foot room, balcony with ocean views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Standard Ocean View King

Non-refundable

All Inclusive

20% OFF$217.26

$173.81

Includes taxes & fees

Standard Room, 1 King Bed, Garden View - Photo 1

Standard Room, 1 King Bed, Garden View - Photo 2

Standard Room, 1 King Bed, Garden View - Photo 3

Standard Room, 1 King Bed, Garden View - Photo 4

1/5

Standard Room, 1 King Bed, Garden View

1 King Bed365-sq-foot room, balcony with garden views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Standard Garden or Pool View King*

Non-refundable

All Inclusive

20% OFF$194.83

$155.86

Includes taxes & fees

Superior Room, 1 King Bed, Sea View - Photo 1

Superior Room, 1 King Bed, Sea View - Photo 2

Superior Room, 1 King Bed, Sea View - Photo 3

Superior Room, 1 King Bed, Sea View - Photo 4

Superior Room, 1 King Bed, Sea View - Photo 5

Superior Room, 1 King Bed, Sea View - Photo 6

Superior Room, 1 King Bed, Sea View - Photo 7

Superior Room, 1 King Bed, Sea View - Photo 8

1/9

Superior Room, 1 King Bed, Sea View

1 King Bed365-sq-foot room, balcony with sea views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Superior Ocean View King

Non-refundable

All Inclusive

20% OFF$230.52

$184.42

Includes taxes & fees

1/5

Standard Room, Garden View

2 Double Beds365-sq-foot room, balcony with garden views Entertainment - 27-inch TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

34 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVHair dryerDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Standard Garden or Pool View

Non-refundable

All Inclusive

20% OFF$208.09

$166.47

Includes taxes & fees

Guest Reviews

7.2

Very Good109 verified reviews

AI Summary

Guests highly rate the friendly staff and frequently praise the delicious food.

Select topics to read reviews

Jean

Verified booking

Standard Room

Stayed in Jan 28, 2025

"Exceptional"

Exceptional

10.0

Staff was so attentive and helpful (despite our lack of local language skills). Our room was clean and comfortable. The view from our room was incredible! The manager was accommodating when we asked for a late check out due to a late flight on our check out day. All in all, should we visit Ixtapa again, we would like to stay here!!!

Helpful?

Kurt

Verified booking

Standard Room

Stayed in Jan 26, 2025

Good

2.0

It was an unforgettable experience but for the wrong reasons. They cancelled our booking one week prior to our stay and then offered only two days, which we took at a premium because we traveled with a big group. The facilities are old with poor maintenance. The bathrooms are leaking, power outlets not working, the TV doesn’t work properly and the rooms are very dirty. The food options are really bad. The staff isn’t quite friendly with rare exceptions. We had a room at the 11th floor and it always took a really long time to get a chance to ride on the elevator.

Helpful?

Bryan

Verified booking

Standard Room

Stayed in Dec 20, 2024

"Good"

Good

4.0

I buy room for too bed the gay change only for one bed is no good service

Helpful?

Veronica

Verified booking

family

Standard Room

Stayed in Nov 21, 2024

"Good"

Good

2.0

Room service was extremely slow, water went off while showering, staff were not welcoming. Pools were overcrowded, overall not worth the money spent.

Helpful?

Uzziel

Verified booking

family

Standard Room

Stayed in Nov 20, 2024

"Good"

Good

4.0

There was cockroaches in our room and aside from that there was also ants and NO AC in our room. Also other costumers entered our room while we were still staying there( with a different key they were given from the front desk).

Helpful?

1 2

4 5

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Settings

Krystal Ixtapa All Inclusive

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Standard Room, Sea View

Amenities

Superior Room, Sea View

Amenities

Standard Non-Refundable Room

Amenities

King Ocean View

Amenities

Standard Room, 1 King Bed, Garden View

Amenities

Superior Room, 1 King Bed, Sea View

Amenities

Standard Room, Garden View

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"Exceptional"

"Exceptional"

"Exceptional"

"Exceptional"

"Good"

"Good"

"Good"

"Good"

"Good"