DoubleTree by Hilton Bath

Great breakfast with very helpful and guest orientated staff. Good location in the heart of Bath. Very quiet and well operated!

Rooms were a bit old and rather small.

Comfortable bed

Excessive parking charge at £18 a night that put us off a return visit

Great location, reception staff helpful.

The sofa bed wasn’t greatly comfortable.

The location and clean, modern facilities

N/A

dicht bij het centrum

ze waren aan het verbouwen en beneden was er geen ruimte om rustig te zitten. Als ik dit had geweten had ik niet voor dit hotel gekozen, omdat ik er was om te werken.

Great location, friendly staff, excellent facilities and handy parking.

On entering room, we discovered the bed in literal pieces, shower full of used bed linen and a visibly dirty toilet. Returned to reception, offered 20% refund on room and given a new room. I checked it was the same level as booked, assured yes. This was not true. Instead of superior double twin, it was a single twin. Too tired to return, so kept room. On check out, invoice emailed showing full amount for original room taken. No refund in sight! Have since tried to speak by phone and live chat with SOMEONE, but impossible! Wholly insincere customer service. Waste of time having Hilton Honors. Appalling experience