Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass

The front desk staff checking in and out were very friendly as well as our server at Mulligans.

Super clean -

Nice rooms, quiet, clean

Tub has some wear, but clean. Overall, very pleased with accommodations!

The

great location friendly and helpful staff.

The pictures of this hotel look incredibly clean.. What you find there is not what you’e seeing in the reviews. The first room we will put in head mold on the walls and the window windows. The bathroom had other peoples hair on the floor. The second room we will put in head, clearly not swept correctly because there were bands from a child’s braces inside the sofa sleeper on the surrounding floor. The walls must be paperthin because we heard everything that was happening in our neighbors room. There was a refrigerator in microwave, other than that nothing else would allow you to prepare any kind of food. We paid for breakfast yet. We did not see any signs of breakfast nor were we told by staff where to go for the breakfast that we paid for in advance. The pool is incredibly small, the hot tub was not working and was closed, there are no signs anywhere to tell you where the gym is you either have to go and ask or go on a treasure hunt. For a Hilton Hotel I will say I was very disappointed.

Super nice

Rosie and front check in personnel were so sweet. Appreciated the cleanliness of your hotel. Only recommendation is to resurface your bathroom tub. Otherwise PERFECT

Pool and Air Conditioning