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8.1 / 10 Guest Rating

New Otani Inn Sapporo

Chuo-ku Kita 2-jo Nishi 1-1-1, Sapporo, jp

New Otani Inn Sapporo - main view

About the Property

Luxurious Dining Options
Indulge in a variety of cuisines at The Rendezvous Lounge and Four Seasons restaurant, offering a buffet and a la carte options throughout the day.

Comfortable and Well-Equipped Rooms
Relax in heated rooms with private baths, equipped with modern amenities like an electric kettle, fridge, and free toiletries. Enjoy entertainment with pay TV and stay connected with complimentary WiFi.

Convenient Location and Nearby Attractions
Located just minutes away from Odori Park, JR Sapporo Train Station, and iconic landmarks like Sapporo Clock Tower and TV Tower, our hotel offers easy access to the best of Sapporo.

Book your stay at New Otani Inn Sapporo for a memorable and convenient experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests must check in by 19:30 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent283 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness6.3
Service9.3
Location9.3
Room Quality7.3
Amenities7.3
Value for Money8.3
Food and Beverage8.8
Overall Experience8.4

Select topics to read reviews

W
WEN YUtwTW
Verified booking
family_with_children
Standard Room
Stayed in Oct 21, 2025

"Good"

6.0

乾淨整潔

住宿樓層無飲水機供應,反應櫃檯說其他樓層才有,但是坐電梯房卡卻無法感應要到的樓層。櫃檯也沒有解決辦法?感覺對應態度不是很好。

Helpful?
L
Lai Cheng
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Good"

6.0

The reception and service staff are not helpful. Refused to make restaurant reservations for us. Must carry own toiletries and towels from lobby to room. Alternate day room service and it looks run down . Location is out of main stream so have to walk 15-20mins to go shopping. Quite disappointed

Helpful?
K
Kouji
Verified booking
family_with_children
Standard Room
Stayed in Sep 27, 2025

"Excellent"

8.0

朝食バイキングは、いつも最高です

Helpful?
?
??
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Exceptional"

10.0

フロントの接客たいようが良かった

Helpful?
G
Go479217
Verified booking
Friends getaway
Standard Room
Stayed in Sep 18, 2025

"Great stay in Sapporo"

10.0

The staff were very kind and made my stay comfortable and relaxing. The breakfast was delicious with fresh and carefully selected ingredients. The location was also very convenient for sightseeing and transportation. I would definitely love to stay here again when visiting Sapporo. Great stay in Sapporo! スタッフの皆さんがとても親切で、安心して滞在することができました。 朝食は食材にこだわりが感じられ、とても美味しかったです。 立地も便利で、観光や移動に大変助かりました。 また札幌を訪れる際には、ぜひ利用したいと思います。

Helpful?
T
Thomas
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Excellent"

8.0

I reserved a double bed but they only had two twin beds

Helpful?
T
Takayuki
Verified booking
family
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

家族旅行で利用しました。

Helpful?
毛利jpJP
Verified booking
family_with_children
Standard Room
Stayed in Aug 27, 2025

"Excellent"

8.0
Helpful?
K
kayojpJP
Verified booking
solo_traveller
Standard Room
Stayed in Aug 24, 2025

"Good"

5.0

シャワーのお湯調節が水とお湯の蛇口を回して調整するのは古い

Helpful?
C
Ching-LiangtwTW
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

9.0

早餐豐盛好吃,地點超棒

Helpful?