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7.9 / 10 Guest Rating

HG Hotel Cappelli

Viale Alessandro Bicchierai 139, Montecatini Terme, it

HG Hotel Cappelli - main view

About the Property

Luxurious Accommodation
Indulge in elegant rooms with modern amenities, including free Wi-Fi and a TV with cable channels. Relax in style with air conditioning and a private bathroom in each room.

Delicious Dining Options
Savor the taste of Italy at the hotel's restaurant, offering a variety of Italian and Tuscan dishes paired with exquisite wines.

Relaxation and Convenience
Unwind by the outdoor pool or in the garden with sun loungers. Enjoy discounts on spa treatments and easy access to the nearby train station and motorway.

Book now for a memorable stay at Hotel Cappelli in the heart of Montecatini Terme.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.9
Very Good918 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the central location.

Categories

Cleanliness6.8
Service8.8
Location8.8
Room Quality7.3
Amenities7.8
Value for Money8.2
Food and Beverage7.1
Overall Experience8.2

Select topics to read reviews

B
BenoitfrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

9.0
Helpful?
M
michelefrFR
Verified booking
couple
Standard Room
Stayed in Aug 26, 2025

"un hôtel qui continue de permettre d'être proche de tout"

8.0

La piscine est parfaite mais qui elle pourrait être ouverte un peu plus tard le soir, ce qui permettrait d'en profiter qaund on part en visite la journée.

le petit déjeuner manque un peu de fruits frais. Il serait souhaitable de pouvoir demander des oeufs au plat, ce qui n'est pas proposé actuellement.

Helpful?
S
SylwiaplPL
Verified booking
family_with_children
Standard Room
Stayed in Aug 26, 2025

"Polecam"

9.0

Bardzo dobra lokalizacja obiektu, basen daje ukojenie po podróży. Bardzo dobrze działała klimatyzacja w pokoju. Personel był uprzejmy i pomocny, udało sie zarezerować parking wewnętrzny.

Obiekt wymaga odświeżenia.

Helpful?
S
StefaniaitIT
Verified booking
family_with_children
Standard Room
Stayed in Aug 25, 2025

"Very Good"

7.0

La piscina e idromassaggio e la camera molto ampia

La colazione troppo di bassa qualità

Helpful?
K
KarenfrFR
Verified booking
extended_group
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

9.0

L'emplacement, la piscine, bon rapport qualité prix

Helpful?
G
GESSICAitIT
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Good"

6.0
Helpful?
C
Carlo Maria
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Good"

2.0

Aircon is turned off overnight - undisclosed hotel policy & a nightmare in August! We booked this hotel for one reason: AIR CONDITIONING. After a long, scorching drive with an unwell baby and young child, we needed somewhere cool. The website and Expedia promised aircon, yet shortly after midnight it shut off. Reception told us it is deliberately switched off until 6am - nowhere was this disclosed! The night receptionist was apologetic & kind, but said the hotel had no fans. Shocking, given the ridiculous aircon policy at the peak of summer! We were on the second floor with no window bars, so opening them was too dangerous; the thought of our child climbing out and falling was horrifying. We had no safe alternative and suffered an unbearable night. Our baby cried in the heat, our older child tossed and sweated, and we paid for a service we did not receive. The hotel is shabby and falling apart: stained carpets, smelly towels, ragged bathmats, chipped furniture, minimal toiletries & a single cheap roll of toilet paper for a family of four. Everything screams a shoestring budget, yet it advertises itself as more. Guests are misled, cheated, & left frustrated; the hotel earns bad reviews instead of loyalty. This review reflects only our experience in this room. We wish we'd never booked and were drained the next day. Do not be fooled by photos or the aircon listing. If you value comfort, health, and your money, stay elsewhere until management finally invests in improvments!

Helpful?
J
jessicaitIT
Verified booking
family_with_children
Standard Room
Stayed in Aug 22, 2025

"Bene, ma non benissimo."

6.0

Lo staff gentilissimo. Colazione nella norma.

L’aria condizionata ogni notte si spegneva in automatico, il caldo ci ha svegliato tutte le notti. L’acqua calda non veniva bene .

Helpful?
J
JuliadeDE
Verified booking
family_with_children
Standard Room
Stayed in Aug 21, 2025

"Excellent"

8.0
Helpful?
J
JohannachCH
Verified booking
family_with_children
Standard Room
Stayed in Aug 21, 2025

"Good"

6.0
Helpful?
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