Comfort Inn & Suites Nashville Franklin Cool Springs

Location—within walking distance to many outlets.

Not a major issue, but the room could have used better lighting at entry.

the room was clean and neat as was the lobby and breakfast area.

nothing

Easy check in and good room set up

Breakfast was virtually inedible…and the bed was like a rock!

Quiet comfortable clean felt safe staff friendly

Breakfast could be better but it was ok

Affordable for what we needed - just traveling through. Kids enjoyed swimming, beds were comfortable. Breakfast was OK

Really needed to do laundry while we were stopped here - spent $6 on the dryer, only to found out that it had no heat. Let the front desk know and he simply said there wasn’t anything he could do. Later, we discovered, that there was a dryer on-site for housekeeping that he could have maybe (?) offered - just so our clothes didn’t have to travel 5 hours home with us, still wet. This employee wasn’t easy to be found most of the time - and was always away from the front desk. Another guest showed frustration with this as well…

The rooms are decent and clean. The breakfast is okay. It's mostly powdered eggs and fake meat. The staff were very nice and kind.

This hotel is located right next to a Harley Davidson motorcycle shop. If you need to nap or rest in the middle of the day, forget it. They rev up the motors non stop. We got in late one night and wanted to sleep the next day for a very long trip ahead. That did not work, if you are on that front side you hear the motors idling or backfiring over and over again.

The room was very comfortable.

You didn’t have a variety of muffins. You only had blueberry muffins.

Comfortable bed, clean room and hotel.

The area traffic to get to the property was awful. But once there it was quiet.