Novotel Lille Aéroport

Big parking with no height limit, that's a big bonus. Check-in at 3PM was much appreciated. We got to choose between the 1st and 2nd floor for our room. The bar was a nice place to hang out, beautiful dining room which was unfortunately closed that night, which is a shame for a Friday night. A lot of options for breakfast in the morning with good products. Nice room, big, light and tidy, offering coffee, tea and fresh filtered water, and a clean bathroom displaying Rituals hygiene products (it could use a complementary body lotion and/or conditioner though). Big walk-in shower, even though the shower head couldn't be set up in the right direction.

Breakfast was okay but the eggs and bacon could have helped some more time in the pan. The room we were given overlooked the car park and the neighbouring car wash that started at 8:30 in the morning. The bedside tables are quite small and there's no space at all on the one where the telephone is placed The bar offered a light catering service to make up for the lack of the restaurant, but we didn't find the offer satisfying (0 vegetarian offer for instance).

Chambre propre mais manque de prises pour connecter plusieurs chargeurs. Dépôt de garantie de 50€ à l’arrivée…

teleurgesteld in Novotel, te weinig personeel, ontbijt is basic en niet verzord (vb. gebakken eieren in grote pot, vies), bar meestal zonder personeel). Dit hotel voldoet niet aan de verwachtingen die je op hun website ziet.

Bon produit et dans un espace lumineux

Personnel très serviable, proche de l’aéroport

Odeur désagréable dans la chambre

La superficie de la chambre et le confort du lit

trop loin

Convenient location before heading back to UK from Calais with the family.

Unfortunately, breakfast was extremely disappointing. The breakfast bar was messy and dirty. A previous guest may have left a half-eaten piece of fruit on a tissue near the bread area. The fridge was broken, which caused the yogurt to curdle. Sadly, my husband ate some before realizing it had gone bad. The boiling egg machine wasn’t plugged in properly, so when we set our timer, the egg was still raw. The scrambled eggs were empty, the bacon was dried out, and only a few sausages were left. Bread area was pretty empty too, I would suggest to always refill. Even the cheese had melted, which makes me think there was an electrical problem. The staff was not very attentive, which meant I had to go to reception for them to handle the situation.