Costa d'Este Beach Resort & Spa

Great location friendly staff great room overlooking pool and side ocean view

Price

Costa d Este is a wonderful resort. The staff is extremely attentive. The resort is not large but has all the amenities we could have wanted for our stay. The location is on a beautiful stretch of beach. During our stay the weather was a little cooler, but we spent our mornings exploring the little boutique shops and restaurants located directly across the street from the resort. We have stayed here multiple times and hope to return again.

Beach View Room

Staff rudeness / arrogance particularly at the bar Dreadful tasteless food at rip off prices No indoor seating facilities

Our vacation week at the Costa d’ Este was wonderful. We enjoyed the fabulous restaurant, cabana bar and beach service. All of the staff were extremely courteous and professional. Genesis checked us in and out of the hotel and her service was outstanding. I highly recommend staying at the Costa d’ Este your next vacation.

Superb location and facilities, room and spa. Great restaurant. Reception personnel was outstanding!

Reservation process through Booking.com. Booking lets you make a reservation (at a higher price) with "free cancelation" option until a defined date. They clearly state "you pay nothing now". Nevertheless a charge of 1 night was made to my credit card, and this is not clearly stated on Booking.com site.

My first massage ever! Lynda was my therapist, and she did an excellent job- very professional and very thorough. She hit all the right sore spots! Would recommend her highly!

Stayed at Costa d'Este for my uncle's wedding. Very clean, nice place. Grounds were well-kept, and the pool / hot tub were very nice. Enjoyed the poolside bar in the evening. Staff was mostly exceptional. Anne at the front desk was wonderful - friendly and accommodating. Valet and restaurant staff were excellent. The only gripe I had was that, given the festivities, we needed towels refreshed during the day, and I had to ask three times before it was done. It wasn't until I asked Anne that it got done, and even then they were just thrown on the dresser rather than placed in the bathroom. This is a nice, classy place...I expect better service with something like this. It's not a Motel 6 or a Super 8!!! Overall, a pleasant stay, and I would stay again.

What a disappointment! We paid over $500 for room that overlooked dumpsters and the seedy, moldy building next door. Cleanliness & maintenance could be much improved for a “luxury hotel” In addition, the fridge in the room was non functional. Room svc. food was mediocre for the exorbitant prices they charge. The place is loud, poorly run by inexperienced managers who would not take any responsibility for issues. Gloria & Emilio would be mortified. We will add photos soon, but agree with previous review that this place falls far short in a lot of areas. Unless you are willing to part with a large sum of money for an inadequate experience, please reserve elsewhere. We don’t write reviews online, but we were so appalled that we felt others should know.

We had an ocean front suite with a large balcony. The room was large and the view was amazing. Check in was a bit slow as they were training a new person. Check out was efficient. Overall service was wonderful, everyone we encountered greeted us, offered assistance and were very helpful. The only negative was trying to get seated at breakfast in the restaurant. Our first morning we waited and no one was around so after awhile we walked in and someone was very gruff and told us to wait they would seat us. Mind you there were very few patrons there. The next day same thing, no one around to seat you. Bellmen, valet, pool attendants and everyone else were great. The location is fabulous. Right on the beach and all the shops and many restaurants are walking distance. The room was comfortable and we had plenty of space. The bed was a bit soft, but that’s a personal preference. There was some wear, particularly in the bathroom where the grout was dirty and the shower was showing some mold. The other negative is no turn down service and they don’t get your room cleaned until very late in the day, I thought coffee from room service was very expensive at $26 for a pot of coffee for two. There is no coffee shop to just get a coffee in the morning. All in all in was a wonderful stay and we would stay there again. The positives far outweigh the few minor negatives.