Hotel Sands Arenas

Dicen que no sirve el elevador cuando ellos lo bloquean, la atención es pésima, no te dan solución a problemas, lo único bueno es la limpieza del cuarto, la chica encargada hace muy bien la habitación y tiene todo en orden, no te dicen en la aplicación y te piden un depósito de $300 por controles y toallas y por cualquier cosa por mínima que sea, pierdes ese dinero.

The location is great. Close to beach walking distance to various spots.

Unfortunately the stay here was not good at all. The location is great but the service is horrible. The smell of the rooms was not a clean smell. I had four rooms they were all the same. The most unsatisfying thing of all was that iteams were missing after they had came to do room service. That to us was the straw that broke the camels back. Unfortunately two of these rooms had iteams taken a blow dryer some hair treatments and skin treatment lotions. When repotting the issues the only thing they told me was that was not common and they spoke with the lady who did the room service and she denied everything (absolutely) to conclude with all this find another place to stay there many more other places learn from my experience. Take care people ✌️

Everything! We’ve stayed here for years and the location staff and just everything is always top notch! We will forever stay here

Me gustó en general todo, buen servicio y muy atentos

Basic, but nice and clean hotel with a decent poo. Good location, weak wifi.

Very weak wifi

costo beneficio

red wi fi

The only pro was the bien, however the noise from the Malecon on the weekend was pretty heavy until 3am

Elevator not functioning, they request a $300 pesos deposit for remotes of the tv and air conditioning, however it has to be only i'm cash otherwise they will leave you without them. Property pictures did not matched with reality. The beach palapas are not supervised by any hotel staff and we we're harrased from the locals and asked us money while spending time there in order to use the beach palapas

Tv waz not working and ac