Best Western Palestine Inn

Bed bugs

Everyone was friendly and helpful. Property was older but updated and very clean. The included breakfast was very good and had several choices. The Bird’s Nest cafe on the property was a very nice local place. Good food and friendly staff. We enjoyed our stay at this BW very much.

Clean and convenient, good location

This BW is old fashion and not modern. It was clean and the bed comfortable, two most important.

The lady at the front desk was rude. Showed up at 8pm. Had reservation. She told me it was cancelled cause they tried to run my card. It was turned off. I said why did you run my card? She said you booked through best western and thats how we do it. I said no i booked through hotels.com amd said id pay when got here. She told me no i didnt. I brought up the email confirmation that said hotels.com she said oh it went through expedia. She said it says here collect from customer. I said then why did you try to run my card. She said oh i didnt do it. It was someone else. The rude lady i talked to was Angie. So i left. Stayed at many best westerns and never been treated so rudely. Ill never stay at the location again or recommend.

Really nice!

Bugs

First room’s door lock didn’t work but was moved to a new room quickly.

Crickets in the ri

Property is clean and well-maintained. The staff is great. The rooms are really nice. Slept very good in a quiet area. But what really sold us was the excellent free breakfast we got in the morning and I’m talking a real breakfast eggs bacon sausage toast you name it I won’t say anywhere else if I come to Palestine.