Holiday Inn Laval Montréal by IHG

We were not tell on the moment of the reservation that there was renovations on going and that the restaurant and gym were closed. The fridge in the room was making so much noise that we had to unplugged it. Bathroom was not as clean has espected, soap was missing No usb plug available in the room. AC makes an awfull sound when starts. For the price we paid the room, really disappointed

Property was flooded the day before my arrival. I had a terrible experience there

The issue

It was not my first option but I mostly enjoyed my stay, and It was close to where I needed to be. Food was good at the breakfast nook, but was not impressed by the menu choices at the restaurant attached so did not eat there. I was very disappointed to find out that the pool was only open Thurs-Sun. One of the reasons I picked this hotel as my alternate was because it had a pool. Finding out it was closed on the days I was there was very disappointing. Pool days/hours should have been noted somewhere on their website so I could have looked further for a hotel that had a pool that would be open. Overall the hotel was clean, staff were helpful & pleasant, room was nice and adequate for my two-day stay. The pool situation was the only disappointment.

It was flooded and we no had no access to the parking lot.

The refrigerator was making noise

The gym was minuscule and didn’t even have a place to sit to use dumbells. Shoulder be called a gym.

All the staff are very professional and accommodating. Breakfast was good but it was not buffet like the usual hotel breakfast. Across the street there is a mall which is like less than 5mins walk. One thing i don’t like is that the pool was small, which was very important in our stay.

horrible check in experience

It was ok not my expectations bit too high price