Staypineapple, An Iconic Hotel, The Loop

Location is perfect.

No free breakfast option included

Hotel location was convenient. We knew room would be small and, while it was, it was sufficient. The hotel is old and that adds to its charm. It was clean so that adds to my comfort. The bed, as many guest report, is super comfortable, as are the bed linens. The staff is very friendly and knowledgeable.

Except for one small washcloth, the towels could use a refresh. The hotel is old and charming but the towels don't need to be old and look old. They appeared clean, just frayed. Newer, softer towels would be a visible improvement. It wasn't a surprise but we didn't appreciate the daily amenity charges. We didn't use the amenities and, when we reviewed the final receipt, they did add quite a chunk to an already expensive bill. Perhaps rethink that charge?????

Location is amazing as well as staying in an beautiful iconic building with a great view.

Hotel probably needs un upgrade, too expensive for what it is and what amenities provides.

Great location in iconic building. Staff was great.

Room ceiling had water stains on them…made it feel like an old motel.

Excellent location for our purposes. Staff generally good but an issue regarding additional charges took longer than it should to resolve

Restaurant nothing to do with hotel

Nice room but common areas unavailable all was underconstruction

Loved the room should advertise breakfast is not possible since lobby is under heavy construction