Best Western La Plata Inn

The breakfast staff was excellent. The lady who was setting up the breakfast was outstanding. She was so pleasant and attentive.

All was good.

Mostly clean and fresh smelling.

The carpet in the room was dirty and my feet dirty after a shower. It was bad enough that I wore sox when walking around the room.

It was ok,

Only issue we had complained of, the bathroom floor hasn't been cleaned in awhile. But they came out quickly and remedied the problem

Efficient, courteous and very helpful stff. Room was very clean and bedding quote comfortable.

As soon as we entered our room we noticed bed bugs on the curtain. When we told the front desk they said some people mind and some people dont mind. That is absolutely unprofessional and disgusting!! That can be a big expensive problem if brought back to a home. They should have pest control doing rounds every month at a minimum. All they did was refund our money no apology nothing. First time booking on booking.com and I dont think I ever will again. I travel a lot with my family and normally book thru another organization due to work discounts. I will continue to do so due to this negative experience

Clean room. Pleasant room decoration. Friendly staff.

Bed was horrible. Very lumpy and hard. Ended up with bad back pain that lasted for a week. On medication.