Opal Cove Resort

My family froze all night

Overall it’s an average place.

Opal Cove is a nice resort but a bit tired. Lots of things were not functioning when we were there (the spa, the sauna, treadmills in the gym). We had 'happy hour' cocktails that were not terribly good and complaining wasn't an option (fell on dead ears). I used the EV charging station but again, service was terrible and the woman on reception didn't listen to me. Overall the stay was okay but customer service is poor - staff don't listen and just go into repeating the same sentence word for word until the customer goes away. Check out is 10am and we got a knock on the door at 10am prompt telling us the room was to be cleaned - despite asking the front desk for 10 mins more. We didn't feel welcome.

Disappointed.

It was relaxing and peaceful.

Always friendly service.

Comfortable great food mattress a little tired

Nice place with great Bar and Restaurant!!

Aesthetically, the hotel is impressive and well-appointed, offering all the essential facilities for a comfortable stay. It is an excellent choice for families, particularly those with children, as it provides a range of family-friendly amenities and the option for interconnecting rooms. However, there are a few observations worth noting. The bathrooms, while functional, are somewhat dated—though this is a minor inconvenience. More significantly, the guest rooms feature carpeted floors with no underlay or cushioning, resulting in a hard, concrete-like feel underfoot. This lack of sound insulation contributes to a noticeable level of noise, making it easy to hear guests in adjoining rooms or passing through the hallways. While the hotel is ideal for family stays, couples seeking a quiet and more private experience may find the noise levels less suitable.

Very clean and quiet Loved the breakfast buffet