Hotel Vis à Vis

Terrible experience. I was unable to sleep for the entire night because of the loud noise of water running through the pipes. The disturbance continued uninterrupted until morning, making it impossible to get any rest. What is even worse is that, after I reported the issue, the hotel did absolutely nothing to address it. In fact, it became clear that they were already aware of the problem. I find it unacceptable that such a serious issue, capable of completely ruining a guest’s stay, was ignored without any attempt to intervene or offer a solution. An unacceptable situation that I would not expect even from a run-down one-star hotel. Esperienza pessima. Non sono riuscita a dormire per tutta la notte a causa del forte rumore dell’acqua che scorreva nelle tubature. Il disturbo è durato ininterrottamente fino al mattino, rendendo impossibile riposare. La cosa più grave è che, una volta segnalato il problema, l’hotel non ha fatto assolutamente nulla per risolverlo. Anzi, è apparso evidente che ne fossero già a conoscenza. Trovo inaccettabile che un inconveniente così serio, capace di compromettere completamente il soggiorno degli ospiti, venga ignorato senza alcun tentativo di intervento o soluzione. Una situazione inaccettabile, che non mi aspetterei nemmeno da un albergo fatiscente a una stella.

The hotel Vis a Vis is wonderful. The staff are great. Food excellent. And the views of the bay so beautiful. It is an experience to be repeated time and again, as we have done over the last quarter century. It just gets better and better. If you want to walk the hotel is a very good base. if you just want to browse around the old town its minutes walk away. Just a great place!

This is a lovely hotel with the most spectacular views over Sestri Levante. We spent a week here and loved it! Drinks on the terrace at sunset are a must. There is plenty of choice at breakfast and they arranged an excellent packed breakfast for us when we had to leave early to catch our flight home. The hotel, like a lot of Italian hotels, is a little old fashioned but the service and location were both great and we’ll definitely return. Thanks for a wonderful stay!

The room was well appointed. The guaranteed 3PM check in did not happen at 3:45PM when we arrived. Paola, the manager was apologetic & offered us a free cocktail at the bar which was nice gesture. The entire staff was very pleasant and helpful. The sun was in our eyes & they pulled down a shade which we appreciated. The Matri'd in the dinning room was unfriendly in my opinion. Upon check out I was told we had to pay 15 Euros per day for parking!!!!! No where did it state on the confirming reservation that parking was additional. Our stay concluded with this sour taste.

Lage und der gesamte Komfort

Point de vue exceptionnel

View is amazing. Staff very helpful especially the team in the rooftop bar. Rooftop bar food and drinks good. Pool area very clean and great view from there.

Room is fairly compact.