Best Western Orchard Inn

The pool probably the most exciting

The room smelled like cigarettes although it says they are 100% non smoking. Also, the AC units are SUPER LOUD.

Everything was really good,the breakfast was delicious,my family and enjoy the stay there.thank you.

The only thing I didn't like was the lady Name Trista or I believe that the name of the lady that was on june 6 in the afternoon, she was very rude we greed her,and she didn't even answer us,and she gave us that look like why this race, we are Hispanics other than that we were very satisfied with everything else. Thank you for everything.

Little out of town Was very quiet Was nice to see the orchard in the morning and enjoy a complementary breakfast

The shower had no good drainage cause the plug was too low I would prefer soap and body wash to smell clean an soapy

The property itself was nice.

It’s not about the property or what it looks like. I went in a few nights ago and had a reservation made through booking. When I came to check in, I talked to the front desk lady about my reservation, she said that “it currently is being used it says there are people in it, or it is dirty and they haven’t cleaned up the room”. I showed her proof from my phone that I had made a reservation for the hot tub room. I paid my hard earned money and STILL have not received anything back. I paid $227, and I even called the location and requested free cancellation but nothing was sent back. The lady I called at this specific location told me “mm sorry but no one walked in or checked that room in and it said it was available and empty” I informed her that I directly walked up to the front desk and talked to the lady working, trying to get my room that I paid for. She stated in a rudely manner “well actually the front desk didn’t speak or see anyone trying to check into that room”. What kind of nonsense is that????? I need my money back. Like for real what the hell. Absolutely not going to stay here ever again.