Hotel Windsor House Inn By GEH Suites

El desayuno es demasiado completo y muy bueno , adicionalmente tienen un excelente servicio al cliente y unas habitaciones muy cómodas.

Es un hotel muy lindo La atención es muy buena La ubicación excelente La facilidad de poder tener parqueo y a mi mascota fue de gran ayuda

La ubicación muy tranquila . El personal super amable. El desayuno super rico y gran variedad. Muestro chófer turístico Sergio un verdadero profesional. Cuando vayan pregunten por el. Es excelente y conoce mucho de la ciudad.

El cuarto no tenía aire acondicionado. Y para los que vienen del calor como yo de PR busco airesito siempre. Bogotá es frío pero se sentía el calor fuerte en la habitación tenía que abrir ventanas para sentir un poco de fresco , que aún así no era suficiente. Se escucha mucho el ruido en los pasillos.

quarto grande e perto de.tudo

as duchas sao velhas e sujas

Ubicacion, staff y el hotel en general.

La ubicación es muy buena y las instalaciones son excelentes. El desayuno es variado y muy rico.

El tapón de la bañera no cerraba totalmente.

We chose Windsor House by GEH Suites expecting a comfortable stay, but unfortunately, it ended up being one of the more disappointing hotels of our trip. To start with the positive, the interior design is quite nice and gives a good first impression. Unfortunately, that was probably the highlight of our experience.

Check-in was more difficult than it should have been, as the front desk staff struggled with basic English. While we understand that not everyone speaks fluent English, being able to communicate the essentials at reception would make a big difference for international guests. The hotel itself also felt somewhat neglected. The carpet in the hallways looked like it hadn't seen a vacuum cleaner in a long time, which wasn't a great look. Our room had constant noise coming from the plumbing and drainage system, something that became especially noticeable at night. The biggest issue, however, was the hot water—or rather, the lack of it. During our three-night stay, we never managed to get a proper hot shower. The water was only lukewarm, so every shower felt more like a quick necessity than something enjoyable. What also left a strange final impression was the check-out experience. Instead of the usual "Have a safe trip" or "We hope to see you again," we were asked many questions about the minibar. It may seem like a small detail, but hospitality is often about those small interactions. Overall, while the hotel looks good in photos, the lack of hot water, maintenance issues, and underwhelming service mean that I wouldn't choose to stay here again.