Best Western Saint-Etienne Porte du Forez

Hotel nécessitant une renovation car salle de bains sur-année moquette usée ... prix des consommation au bar et petits déjeuners exhorbitants ... qualité du restaurant type j'ouvre un sachet et je mets au micro-onde ...

Habitué à cet hôtel depuis longtemps, jamais de problème, accueil et personnel parfait, chambre confortable, parking facile et gratuit.

Hôtel bien situé resto très agréable Cuisine originale

well managed hotel. quiet and clean room. Staff are very kind. Air conditioner is weak at summer time.

Good service, friendly staff, great food. I would recommend this hotel for anyone visiting the region for either business or pleasure. The outside setting is perfect with a small basic pool and many relaxing chairs with tables for dining. In addition the road network is great.

Un hôtel calme et confortable, facile d'accès et proche des zones d'activités. Une halte familiale ou professionnelle très agréable.

Hôtel un peu vieillissant. Piscine agréable, mais peu de transats. Hall d'accueil équipé d'une table de ping pong et un baby foot, et café/tisane/boisson dispobibles à notre arrivée le soir. Points négatifs: notre lit faisait un bruit de ressort dès que nous bougions et petit-déjeuner buffet décevant: 45 minutes avant la fin du service, il n'est plus réapprovisionné. Plus d'oeufs, ni de mini-crêpes, ... Bref, nous avons payé cher pour un faux biffet. Nous avons réclamé, mais le personnel n'a rien voulu entendre: c'est normal selon eux. Il fallait arriver plus tôt. Très décevant pour un Best Western. Je séjourne dans d'autres BW et n'ai jamais eu ces mésavantures.

No airco in room. rooms are boiling like sauna and temp outside is better then in room's. At nighs i have to open window,but cant sleep with open window as it sounds like lying next to F1 track. We had 5 rooms in 2 floors all same. Breakfast is very basic and not included in price. Overall its 2 star hotel.Simply don't waste time and money.

Cons: -There was a bad smell in the room. Although i was offered a different room the smell was the same. ---The food in the restaurant was only average and the waiters (only some of them) weren't nice. I arrived fifteen minutes before closing time and they seemed very unhappy about itץ -I couldn't close the bathroom door. Pros: -Receptionist was very nice. He offered another room when i didn't like the smell and also agreed to upgrade my room when i asked (the hotel was almost empty when i arrived, I'm not sure they would have upgrade me if the hotel was fully booked). -Renovated lobby. -Parking gate was closed during night and there was a sense of security. -Quick check-in and check-out. -Breakfast was good. -Bathroom and toilets seem renovated. Bottom line: I'm not sure I would want to stay there again but on the other hand there are not many good options in the area.

the carpets and color scheme was right from the 70s. sink faucet sounded like an ancient Roman door creaking open. Petanque court was more weed than dirt. staff were nice and the restaurant food and service were good.