Demeures de campagne Domaine de Maffliers – Novotel

Been using this hotel for years, not a lot of choices in the area. I actually avoided it since over a year ago, and just went back to give another try yesterday. Worse than I remember! Still the same issues, not at all what I would expect for a 4 star, at this price. Still very crowded with large groups (I gave up on trying getting breakfast ). Bad smell in all-way and rooms. Looks like they did some updates in the rooms since last time I came, but did not notice an improvement. Actually the bed mattress is the worst i have add in a longtime. Cheap block of foam, you can see and feel all the foam shape (like egg box). The entrance of the hotel was updated: really strange, with no counter, some staff with casual clothing at a bar table was doing the check in / out with smart phone. As many said, this is not at all à Château. The bedrooms are in a blunt 80’s style building. If you need elevator, all the way down to the very end of the rooms. It is actually strange with rooms below and above main floor. I am done giving this place a try.

Incredible location. Great staff. Room is overall 3 stars. Needs some work. Sink drain. Etc. Chateau next door is great!

The hotel is misrepresenting itself on the website. The building pictured is not where the rooms are based. I found the facilities outdated and nowhere near 4 star. It was more like 2 star so it is very overpriced.

Not a 4 star hotel. Its clearly still under refurbishment & shouldnt be allowing guests to stay as there's exposed wires hanging from the ceiling. Even though the rooms were complete they still had a very dated feel to them & very small. The main house & restaurant was manic adults & children serving themselves drinks from the bar & again very dated. The service is non existent in this part of the hotel. I asked the manager if the outside lights could be put on in the childrens play area as it was beginning to get dark & he advised me that all outside lights had to be switched off at 8pm? A real shame generally as the location is perfect for a stop off on route to Calais. The only positive experience was breakfast where the two staff serving were helpful & served good food.

I expected a proper double bed a queen at least.Two twin beds put together to make a double wasn’t as comfortable to sleep in the middle of it. The place was very quiet and beautiful. The staff were very helpful and caring. On the whole it was excellent! I fully recommend Novotel Chateaux de Maffliers.

Overall was a great stay the only problem was the fact that there was no air conditioning so the room was stuffy.

False advertising! We were given a room in a separate building where the reception is, not in the main Chateau building. Very disappointing...

We had a good stay at Novotel Chateau. It wasn’t above and beyond exceptional but there were no real problems with our stay. The only thing that was misleading is, from the photos, I thought we were staying I the actual chateau part. The hotel rooms are located in a separate building and the “chateau” hosts most of the amenities. It’s a short walk to get to the chateau. That was a little disappointing but still not a bad stay.

The hotel rooms were clean and tidy, reception staff were friendly and breakfasts were delicious. The restaurant staff were not helpful and not particularly friendly. The food was ok but overpriced. Tennis courts are a mess, unplayable. Pool is ok, changing rooms desperately need some tlc. The outdoor badminton and table tennis a bonus.

When we checked in the receptionist told us the room was only suitable for 2 adults (we had booked 3 adults & a child). After speaking to the manager she informed us that the room was suitable for 4! The sofa bed was extremely uncomfortable. We were supplied with one tea bag for a 3 night stay. The sauna wasn’t working & the food options in the restaurant were terrible. This showed as not one night did we see someone eat there. The only plus side was the room was clean