Novotel Marne La Vallée Collégien

Emplacement proche de Disney, accès facile, parking. Accueil et personnel agréable

Coin enfants un peu à l’abandon

Nothing

I honestly cannot recommend this hotel to anyone. The receptionist was extremely moody and unhelpful throughout our stay. I asked three separate times whether our booking included breakfast and never received a proper answer, even to this day. The hotel itself was disgusting. The room was dirty, and the bed sheets had visible dirt on them and looked as though they hadn't been changed before our arrival. Large parts of the property were being renovated, with dust, debris, and building materials left all over the floors. We stayed for 3 nights and 4 days, and not once was our room cleaned. The only way to get the bins emptied was to leave them outside the door ourselves. To make matters worse, the only swimming pool was closed in June, which was one of the main reasons we chose this hotel. I genuinely cannot think of a single positive thing to say about this place. I would never stay here again, and I would strongly advise others to avoid it. Honestly, you'd be better off sleeping in your car than booking a stay here.