Novotel Valenciennes

Location.. almost impossible to find. not actually in Valenciennes.

The hotel is very nice; just off the highway but you wouldn't know it. Clean, comfortable and perfect location for our trip.

Dinner still served at 10PM- was just what was needed

Helpful reception dealt with lack of light bulbs by changing our room. He told us he had given us an upgrade. Unfortunately the original room was much nicer. It was too late and we were too tired to move again. We didn't like the hotel menu and had to search the local area for somewhere to eat. it was difficult in a strange area in the dark. the hotel in on an industrial estate.

Staff were nice enough but got over charged when leaving.

Well appointed hotel coping very well whilst some'work' being carried out in the foyer area. No lift available. Easy access from autoroute for a stop over.

Very good stay, staff good and a good breakfast, all in all a good comfortable stay although some way from city for shops, but having own transport made this easy, but be warned parking in city can be difficult and expensive.

Good hotel for the areas we wanted to visit. The breakfast was extensive and a good quality. It was a basic hotel but had everything we needed. Not sure when the last time was the stairs had been hoovered leading from the reception area. I would stay there again.

We have stayed at this hotel a number of times due to its location, parking facilities and great staff. On this last occasion, breakfast was spoiled by the coffee machine that kept breaking down. Also the cooked breakfast items (sausages, bacon and scrambled eggs) ran out and weren't replaced promptly. In the bar, the pression beer had run out for the World Cup Final and the bottled beers were warm.

Well designed rooms and comfortable beds. Staff were helpful. We were visiting during an early May heatwave. In the room it states there is a cooling system but this was not particularly evident. The location was convenient.