Quality Inn & Suites North-Polaris

Price was right.

Shower and sink drained very slowly and would back up while in use. The lobby and common areas had faint smells of marijuana.

The location was just ok. It’s an older hotel in need of new carpets, an update in the lobby, but it was all right. We didn’t get much time for breakfast because of the surgery time. The handicapped bathroom was appreciated, along with first floor room ( no elevator in the hotel. It’s only 2 floors )because my mom uses a walker. There was an exceptionally nice young lady at the front desk the first morning we were there. She answered all of our questions about directions and other things about the city.

We received the last room available. The clerk at check in didn’t even know whether the room had been cleaned. There was lots of confusion with check in because my mom wanted to pay for the room but they made ME pay the deposit because I booked the room. We had to give our whole lives’ history just to do that. If we didn’t have to get my mom settled and ready for surgery, we would have gone somewhere else. We could tolerate an older hotel because we could see that they were working on it. However when we got to the room, it smelled like dirty socks but they didn’t have another room for us. It was not what we would expect from ANY hotel. We wouldn’t have stayed the second night but mom was just out of surgery and wasn’t able to help shuffle everything to another hotel. When mom went to get a cup of coffee the second day, all the creamers were spoiled. The handicapped bathroom was nice except that when the bathroom floor got wet and my mom walked on it with her sneakers or shower shoes, she almost fell because the floor was extremely slippery. We will not take the last room in a hotel again. This room felt like, for some reason, they would not use it for anytime but if they absolutely needed one more room. It was awful. We had to come back to Columbus again in July for a second surgery, and before we left the first time we decided we would not go back to Quality Inn.

Breakfast

Breakfast

The cleaning lady busting in the room and not even knocking or announcing her self

Riom 158 the floors were wet smelled like an over flowed Shitty toilet. Great area bad sleeps

The smell and wett floors

They gave away our reserved rooms. We will never book again. They called asked if we were coming told them we were almost there and they still gave the rooms we reserved ahead of time away.

Helpful and professional staff that helped me out with printing paperwork for my work. Went above and beyond to make my stay the best possible