Mercure Mulhouse Centre

La proximité de la gare et l'espace lumineux

L'accueil a changé : le jeune homme très serviable et souriant a été visiblement remplacé par quelqu'un très désagréable, qui n'a pas levé les yeux de son ordinateur et balayé mes questions en disant qu'il ne savait pas. Vue l'augmentation injustifiée du prix, je ne pense pas revenir.

Sijainti hyvä, parkkihalli löytyi, mukava ravintola ja hyvä ruoka, siisti

Vastaanotossa sekä ravintolassa hiemahkon kielimuuria

Proximité des transports en commun, Calme

The most comfortable bed we've had in a hotel. The room was clean and looked recently renovated. The shower had the perfect temperature and pressure. Looking forward to staying again at this hotel.

Nothing

Good hotel, very close to the railway station, which is convenient if you want to visit nearby cities and towns. It is clean, the breakfast is varied, and everything was fine.

It was slightly cooler in the breakfast room than I am used to.

Stayed here with my partner for three nights around New Year. We flew into Basel Airport and then got the train up to Mulhouse, which takes around 25 minutes. The hotel is located directly across from the main station entrance, so within 5 minutes we were at reception. We arrived around midday so were too early to check-in, so they tagged our bags and we were able to do so once we returned back later in the day. For some reason they only thought the room was one for person, but they checked us both in without problem. We were given one of their Privilege rooms which was located on the fourth floor. This meant we got additional benefits including a Nespreso machine, complimentary soft drinks provided in the fridge and chocolate coated pretzels (a local speciality). There was also a robe and slippers provided for one person only, following on from the earlier confusion at reception. I had to double check the booking to make sure, I had not made an error, and it clearly stated two people, so no idea why their system said otherwise. The room was a good size and overlooked the Square du General de Gaulle and the main station. It was well decorated and clean, and whilst it had a good amount of hanging space for clothes, it did not offer any drawer space for smaller items. In addition to the Nespresso machine and fridge there was a kettle with tea and coffee provided, a safe and a high spec TV which offered a wide range of local and international channels. The bathroom was also in excellent condition, with a powerful shower and new towels provided daily. We had breakfast each day in the restaurant-bar and were generally pleased with what was offered. There was a wide range of hot and cold items, as well a high-quality coffee machine. For the first two days of our stay it appeared there were not many guests in the hotel so it was quite quiet at breakfast, however a large party had arrived on New Years Eve so the next day it was difficult to find a space to sit (mainly due to all of them coming down for breakfast at the same time). The hotel is dog-friendly which we do not usually mind, but we were surprised at breakfast one morning to see one owner allowing a dog to sit next to her on a chair whilst it was fed! The hotel is very well located for the historical centre of Mulhouse, which is only a 10-minute walk away. There a good range of shops and eating and drinking places, though we found a lot of the local bars and restaurants seemed to close down for the festive period. Whilst we found places to eat in each night (and pre-booked a New Year's Eve dinner at a local restaurant), the place was a ghost town in the evenings. We could not even find a bar open for a pre-dinner drink on New Year's Eve and had to return to the hotel, where we were able to order two (very good) Aperol Spritz. Being close to the station meant that it was easy to do day trips away from Mulhouse during our stay, and we visited Colmar, Freiburg in Germany, and Basel in Switzerland, with all of them being less than an hour away by train. The excellent tram network also starts from the station and we took it to visit the National Automobile Museum which is apparently one of the largest car museums in the world and well worth a visit. We enjoyed our three days at the Mercure Mulhouse Centre Hotel- it was good value for money, well maintained and in an excellent location.