Mercure Hotel Tilburg Centrum

Chambre bien Restaurant bien Emplacement moyen, bruit dans la soirée des gens étaient content ils fesaient la fete, vu la proximité de l'hotel avec le centre animé, j'entendais des fois les bruits de dehors.

Le bruit dérangeant des fois

It is a good hotel in acentral poaition with a great breakfast and nice rooms. I have often been there in the last years and liked it.

But recently the staff has been very disappointing Thwre is no real.reception amynome. Young people on pcs stay around in the arrival hall Many young polite people but it is unclear who is in charge. The day before departure I had asked for a late check-out. They asked if I wanted 14 or 16. I chose 16. Then on the day of departure just before 14 I paid what I was asked for the late check out. When I came back from.some.shopping a few minutes before 16 I found they had just brought my stuff to the deposilt after finiahing packinf thekselves..They said their colleagues had made a mistake and they needed the room.The girl.cleaning had said that she had tried to call me and her colleague said she had witnessed it. But, apart from.the fact that also calling to say that one has to leave thw room before after having agreed to check out late should not be done, I did not have any missed call or call when not available in my phone registry, The guy at checkin apologised. I had the impression they did need the room.soon (maybe later in the evening).Rather it looked like the girl who had to do the cleaning wanted to leave for home. In any case I find it very strange that in a four star hotel belomging to an international chain it is the girl who cleans the rooms that takes such decisions and also attempta to call the client. It looks that in this hotel, now full of young staff that often changes, there is no one anymore that directa the hotel

Alles top!

Henkilökunta, parveke

Kirkon kellot soi mielestäni myös yöllä

Location

Lack of proper room. Central floor iron not in place

Very much 😌

Not having oven

Kamers netjes, opruimen ook, ontbijt goed voorzien met echte jus d’orange

Is ontbijt €25 pp? Dat is wel duur dan…