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9.2 / 10 Guest Rating

Thompson Zihuatanejo, A Beach Resort, by Hyatt

Playa La Ropa S/N, Zihuatanejo, GRO, 40880, Zihuatanejo, MX

Thompson Zihuatanejo, A Beach Resort, by Hyatt - main view

About the Property

Escape to the luxurious Thompson Zihuatanejo, A Beach Resort, where elegance meets relaxation.

Spa and Wellness: Indulge in a blissful retreat at our full-service spa, offering rejuvenating massages, body treatments, and facials that will leave you feeling refreshed and alive.

Recreational Amenities: Dive into leisure with three stunning outdoor swimming pools, play a match on our outdoor tennis courts, or stay fit in our comprehensive fitness center, all set against a beautiful backdrop.

Gourmet Dining: Savor exquisite cuisine at CENIZA, one of our two acclaimed restaurants, or enjoy in-room dining with our limited-hours room service. Unwind with a signature drink at our vibrant bar or poolside lounge, taking in the stunning views.

Book your stay today for an unforgettable experience at Thompson Zihuatanejo!

Facilities & Amenities

Full-service spa
Boat tours nearby
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, Lagoon View (Plunge Pool) - Photo 1
Suite, Lagoon View (Plunge Pool) - Photo 2
Suite, Lagoon View (Plunge Pool) - Photo 3
Suite, Lagoon View (Plunge Pool) - Photo 4
Suite, Lagoon View (Plunge Pool) - Photo 5
Suite, Lagoon View (Plunge Pool) - Photo 6
1/6

Suite, Lagoon View (Plunge Pool)

1 King Bed1048-sq-foot individually furnished room, balcony with lagoon and pool views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

97 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Lagoon Suite With Plunge Pool

Non-refundable
Breakfast Included
20% OFF$1,001.47

$801.18

Includes taxes & fees
Suite (Swim-Up) - Photo 1
Suite (Swim-Up) - Photo 2
Suite (Swim-Up) - Photo 3
Suite (Swim-Up) - Photo 4
Suite (Swim-Up) - Photo 5
1/5

Suite (Swim-Up)

1 King Bed535-sq-foot individually furnished room, balcony with beach views Layout - Separate sitting areaRelax - Private poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite - Swim Up

Non-refundable
Room Only
20% OFF$558.28

$446.62

Includes taxes & fees

Suite - Swim Up

Non-refundable
Breakfast Included
20% OFF$649.21

$519.37

Includes taxes & fees
Suite, Beachfront (Plunge Pool) - Photo 1
Suite, Beachfront (Plunge Pool) - Photo 2
Suite, Beachfront (Plunge Pool) - Photo 3
Suite, Beachfront (Plunge Pool) - Photo 4
Suite, Beachfront (Plunge Pool) - Photo 5
1/5

Suite, Beachfront (Plunge Pool)

1 King Bed1207-sq-foot individually furnished room, balcony with ocean views Layout - Bedroom and sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

112 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Beach Suite with Plunge Pool

Non-refundable
Room Only
20% OFF$1,172.94

$938.35

Includes taxes & fees

Beach Suite With Plunge Pool

Non-refundable
Breakfast Included
20% OFF$1,229.71

$983.77

Includes taxes & fees
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 1
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 2
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 3
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 4
Suite, 2 Bedrooms, Lagoon View (Lagoon) - Photo 5
1/5

Suite, 2 Bedrooms, Lagoon View (Lagoon)

1 King Bed and 2 Queen Beds1204-sq-foot individually furnished room, balcony with lagoon views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

112 m2
Sleeps 4
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Two-Bedroom Suite With Lagoon

Non-refundable
Breakfast Included
20% OFF$1,417.27

$1,133.82

Includes taxes & fees
Suite, 2 Bedrooms, Beachfront - Photo 1
Suite, 2 Bedrooms, Beachfront - Photo 2
Suite, 2 Bedrooms, Beachfront - Photo 3
Suite, 2 Bedrooms, Beachfront - Photo 4
1/4

Suite, 2 Bedrooms, Beachfront

2 King Beds1858-sq-foot individually furnished room, balcony with ocean views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

173 m2
Sleeps 4
2 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Two-Bedroom Beach Suite

Non-refundable
Room Only
20% OFF$1,456.64

$1,165.31

Includes taxes & fees

Two-Bedroom Beach Suite

Non-refundable
Breakfast Included
20% OFF$1,505.76

$1,204.61

Includes taxes & fees
Suite, 2 Bedrooms, Garden View (Garden) - Photo 1
Suite, 2 Bedrooms, Garden View (Garden) - Photo 2
Suite, 2 Bedrooms, Garden View (Garden) - Photo 3
Suite, 2 Bedrooms, Garden View (Garden) - Photo 4
Suite, 2 Bedrooms, Garden View (Garden) - Photo 5
1/5

Suite, 2 Bedrooms, Garden View (Garden)

1 King Bed and 1 Queen Bed1100-sq-foot individually furnished room, balcony with garden views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

102 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Two-Bedroom Garden Suite

Non-refundable
Room Only
20% OFF$991.09

$792.87

Includes taxes & fees

Two-Bedroom Garden Suite

Non-refundable
Breakfast Included
20% OFF$1,052.79

$842.23

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
1/5

Room, 1 King Bed

1 King Bed650-sq-foot individually furnished room, balcony with garden views Layout - Separate sitting areaInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

60 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

King Room

Non-refundable
Room Only
20% OFF$376.44

$301.15

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$467.35

$373.88

Includes taxes & fees
Room, 1 King Bed (Plunge Pool) - Photo 1
Room, 1 King Bed (Plunge Pool) - Photo 2
Room, 1 King Bed (Plunge Pool) - Photo 3
Room, 1 King Bed (Plunge Pool) - Photo 4
Room, 1 King Bed (Plunge Pool) - Photo 5
1/5

Room, 1 King Bed (Plunge Pool)

1 King Bed650-sq-foot individually furnished room, balcony with garden views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) availableNon-Smoking, pet friendly

60 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

King Room with Plunge Pool

Non-refundable
Room Only
20% OFF$521.91

$417.53

Includes taxes & fees

King Room with Plunge Pool

Non-refundable
Breakfast Included
20% OFF$612.84

$490.27

Includes taxes & fees
Suite, Terrace, Ocean View - Photo 1
Suite, Terrace, Ocean View - Photo 2
Suite, Terrace, Ocean View - Photo 3
Suite, Terrace, Ocean View - Photo 4
Suite, Terrace, Ocean View - Photo 5
1/5

Suite, Terrace, Ocean View

1 King Bed1100-sq-foot individually furnished room, balcony with ocean views Layout - Separate sitting areaRelax - Private plunge poolInternet - Free WiFi Entertainment - 24-inch plasma TV with premium channels, pay movies, iPod dockFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and designer toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendly

102 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite with Terrace and Ocean View

Non-refundable
Room Only
20% OFF$1,082.03

$865.62

Includes taxes & fees

Suite with Terrace and Ocean View

Non-refundable
Breakfast Included
20% OFF$1,172.94

$938.35

Includes taxes & fees

Guest Reviews

9.2
Exceptional115 verified reviews
AI Summary

Guests highly rate the friendly and attentive staff and frequently praise the immaculate service.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities8.8
Value for Money9.3
Food and Beverage9.3
Overall Experience9.5

Select topics to read reviews

L
LorettausUS
Verified booking
couple
Standard Room
Stayed in Dec 13, 2025

"LOVE the location, great staff, facilities need maintenance and updating."

6.0

No breakfast. Dinners were fine. Staff was great!

Reception beams and light fixtures dirty…not a great first impression. Curbs were chipped and dirty. Patio furniture uncomfortable. Closet lighting terrible.

Helpful?
A
AnnetteusUS
Verified booking
couple
Standard Room
Stayed in Dec 11, 2025

"10/10 will be back!!"

10.0

Clean, comfortable,esthetically pleasing, kind staff, good food, nice layout. Sand is amazing! Safe area, easy to get to and from the airport.

N/a

Helpful?
R
Robert and LauriecaCA
Verified booking
couple
Standard Room
Stayed in Dec 4, 2025

"The staff Francisco, Filiberto, and Nancho were attentive, engaging and respectful."

10.0

On the beach which is quiet with calm water and very clean Furniture comfortable

Could have a better convenience store

Helpful?
A
AgustinusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 15, 2025

"Exceptional"

10.0
Helpful?
L
Liz
Verified booking
friends
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

We thoroughly enjoyed 6 nights at this resort. It was low season and never once had to wait for anything! The staff made us feel so welcome and spoiled. The room and grounds were impeccably clean, the gym was well equipped. The bars and restaurant were excellent. Highly recommend and will definitely return! Thank you!

Helpful?
M
MendezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

9.0
Helpful?
E
EfrainmxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0
Helpful?
O
Oscar
Verified booking
family
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

We loved our stay. Rooms clean, well kept and beautiful. Staff super friendly and attentive. Can’t wait to go back.

Helpful?
M
MemomxMX
Verified booking
couple
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0
Helpful?
M
MONICAmxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 12, 2025

"Lugar mágico en la Ropa , Zihuatanejo."

10.0

El desayuno es la mejor comida del día, el lugar es espectacular y el servicio de primera.

El menú de cena no fue mi favorito

Helpful?
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