Crowne Plaza Harrogate by IHG

Excellent

Booked twin beds but in arrival in room there was king size double. But in request this was quickly converted to twin beds by hotel staff.

Our stay at the hotel was excellent and the staff were very friendly and helpful , We stayed two nights and would stay again with this hotel , overall we can say with certainty that it matched all of our expectations .

Friendly easy check in, comfortable clean room.

Wasn’t the best view from the room and was a net over the window stopping you from opening it was a shame but assume there was a reason for it. Being over fans/ extraction units

Great location & very clean

Very expensive bar area

Great centrally located place. Very helpful and attentive staff. Thoroughly recommended 👌

Stayed in a suite and room was lovely it was extremely clean and comfortable. Housekeeping and reception were all lovely friendly and helpful. Would of been 5 stars if not for rude restaurant manager or supervisor. We had phoned up from our room and booked a table for 7 o'clock that night. Went to restaurant just before 7 and the person in charge came over to where we were waiting to be seated and glared at us no hello or anything. My husband said hi we ve booked a table for 7 o'clock.Reply was I don't think you have sir. We said yes we booked maybe it's under our room number and gave that. He said no you haven't you must have made a mistake and shoved his handheld in front of my husband's face to prove the point. We explained again that we had phoned and asked for table for tonight. He tutted and said well we are full. Sighed and said he could try and squeeze us in about 8.15 I suppose. We decided not to bother which is a shame as food was lovely last time we stayed. I get mistakes happen and if he had said sorry there's been a mix up somewhere we would have understood but his attitude was awful.