Blue – A Modern Hotel, an Ascend Collection Hotel

Absolutely wonderful!! Love the massage chair and the cookies that you get when checking in!!

Wow, this is a fantastic new hotel in West Springfield! I usually stay at the Quality Inn next door when in the area, and I booked the night before my stay, and this hotel was cheaper, so had to try it! This was part of the old Clarion Inn, which is shut down, and they significantly renovated this 4 story part of that hotel, built in the 70's, into the Blue! I checked in late, around 10pm, Yolanda (I believe was her name) was excellent, friendly, offered me cookies, a goodie bag w/ chips and a water, and quickly gave me my room keys! I had room 112, which was close to lobby and was a 2 double room. Lobby also has fancy coffee machines w/ hot cocoa and cappuccinos! Only negatives were behind night stand, the cap was missing from the phone jack plug, and the monitor for the peep hole did not work. I also did not like how small the refrigerator was (fits 4 water bottles). Each bed had 4 pillows, they were clearly new, and almost too big. They also were working in electrical room in morning and woke me up with drilling. Pros: Zero Gravity MASSAGE CHAIR was awesome, comfy beds, beautiful renovated room, VERY modern, plenty of lights, robes and slippers, and loved the shower which had 4 settings (rain fall, waterfall, body jets, and a handheld!). I loved the decor and style of the room, very modern and impressive! The lobby was great too! No breakfast, but they had cinnamon rolls and croissants by the coffee machines! I would love to stay again and recommend you try it!

Brand new, modern appliances, and super clean. Wonderful stay.

Very modern. Excellent value, lovely staff

Hgv

Had to find 3 rooms before we could get in a room. First one not clean, not sure what was wrong with 2nd one, but clerk told us we couldn't go in it after she gave us the key. 3rd one was good.

Although it has been renovated, it is not being well cared for. It is dirty and unkempt. Screens are hanging half out of windows, trash in the rocks surrounding rhe buildings, carpets are gross and the walls are extremely thin. The bed was fairly comfortable but thats the only positive. It should not be rated an 8.

It's a beautiful hotel. The staff were some of the friendliest people I've met. I'll be back next month.

Excelente 👏👏👏👏

Ideal para parejas