Comfort Inn Redding Near I-5

The rug in the room was fraying, the AC in the lobby was not working, my towel had a hole in it, the walls had portions that were not painted, the door to the room had dents in it, and more …

Property was poorly managed. Single person managed the entire building when we arrived. They were overwhelmed. Heard them talking on the phone with another guest, stating maintenance door was locked and they did not have the key. Room maintenance was bad. Broken bathroom hangers, non working bedside lights unclean tub. Breakfast setup inadequate. Single person working in small kitchen at rush hour not working well.

Excellent hotel

Bad service, despite asking twice they did not provide room service. Breakfast is not worth it.

Literally nothing!

The pool was disgusting. The hot tub didn't work. The rooms were disgusting. We booked two rooms and one room literally smelt like dog piss. Apparently the local hotel for drug addicts. NEVER AGAIN!

This place is disgusting

WiFi didn't work anywhere I tried in the building on three different devices I tried. The TV remote didn't work to turn on the TV and channel selection was challenging at best. The bathroom door was very difficult to close. The ice machine didn't work. I was just glad to get out of there and will never return.

Walked into the room with our family and as soon as the lights turned on, we saw things crawling on the floor. Yup. Roaches. We ran out of there and back to the car. Service at front was sorry and agreed to refund.

I chose this property because it had a pool and a breakfast. Initially we were thrilled with our choice. It was acceptable upon arrival. Our adult son wanted to sleep on the hide abed and when we asked for bedding they told us we could not have pillows and they were out of blankets. We ended up purchasing our own blankets/pillows for our son at a store. The room was noisy and the front desk was on their phones constantly and looked angry when we asked questions and interrupted them on their phone ( This was not just one time). Then our second morning as we were leaving, I observed the breakfast employee empty the garbage with her bare hands grabbing dirty plates and stuffing them in a larger can then go grab the breakfast that was being heated up without washing her hands in between and NO GLOVES. I was appalled. I was sitting there watching and waiting for her to wash her hands and she NEVER DID. I carry a food handlers so I know the rules . This hotel met our immediate needs as we slept and showered. But the staff needs to improve their performances as well as this place needs an upgrade desperately.

We checked in with three people the hide a bed had no sheets, blankets or pillow for it and had a huge pee stain.. Bathroom had no toilet paper and moldy walls. Floor was so dirty it made are feet dirty. Pool was dirty and hot tub broken and not secured off.We chose not to eat breakfast as a result of the dead bugs on the floor.