Tanoa Tusitala Hotel

Breakfast and staff

We were charged 10% more by the Hotel than advised by Booking.com. Disappointing small print.

I extremeesthe facilities they looked very clean and the frie

It was in a good location , the staff were friendly and helpful

The pool sits right under the sun so by the time you swim it’s burning hot The aircon in our room wasn’t strong it took so long for our room to be cool. Room 410

Nice spacious rooms, nice food & friendly staff..

That my family were left waiting a very long time.to check in, bc I was stuck in nz waiting my urgent passport..Tanoa couldn't help my family to check in...my poor husband had a very bad leg could not walk far he was in pain...needed to lie down n rest...yet Tanoa made them wait in foyer until I arrived 6 hours later.. I am very disappointed how they handled this situation. Where was the compassion and alofa mo Tagata matutua? We had to seek a private doctor later bc of the stress on his legs ..he needed to rest on a bed.. Faamolemole show some alofa when dealing with these situations..we are Samoa built on God's love but yet treat our people like this. This is not good enough. My family were shown care only by 2 lovely ladies ...bless them..

Everything!

Nothing everything was perfect!

Location is good.

Very very basic amenities

The size of the room.

Buffet breakfast was disappointing. Not a lot of variety and everything was really salty. I couldn't understand why mushrooms were salty like it was soaked in a pickled brine. The chicken sausages was more salty than povi masima. Bar fridge was leaking in the room and the sliding door was broken For the $444 AUD I paid for 2 nights. It was a ripoff. I checked out on the first day