voco Fareham - Solent by IHG

Comfortable

N/A

Location

couldn't work the TV

Very friendly welcome at reception

Breakfast was a little chaotic long queue for coffee machine.

We really enjoyed our stay at the hotel. Everything was very clean, the staff were friendly and helpful, and the rooms were spotless and comfortable. The interior of the hotel was beautiful and well maintained, and the food was very good with plenty of choice. Overall, we had a great experience and would happily stay there again.

That you pay a lot of money for the room and you still need to pay for the parking. That was the only thing we didn't like about the hotel

Sailing from Southampton next day which was just a 25 minute drive so good base for our party of six.

Had a missed call from the hotel a few days before checking in in an attempt to secure dinner and breakfast reservations. I called back within 24 hours to make both bookings and provided a card for pre-authorisation. They managed to lose both bookings despite the pre-authorisation but the staff did try to rectify this but only if we sat outside. At the end of our meal (40 mins after finishing main courses) there was a partial attempt to clear plates then the waiting staff just seemed to disappear half way through the process. There was no attempt to take orders for dessert or drinks which despite the indifferent servicr is surely lost revenue? These points were conceded by management and a discount was applied to our bill.

Everything

Fantastic