Lilianfels Resort and Spa

Good breakfast at Darley’s.

We arrived to the smell of paint. Laundry and a vacuum cleaner left in the quest area for two days. No snooker table & litter round the property.

The staff were fantastic in finding us a room at the sister property across the road at Echoes Boutique Hotel which is lovely.

We booked our stay through booking.com and had absolutely no idea the hotel is under a massive reconstruction. The place looks, sounds and smells like a construction site and for $750 a night - you do not want to stay here. Tradesmen are outside every exit smoking cigarettes, most of the facilities are closed, and there’s construction noise all day. We were horrified when we check in and were just lucky the staff were so understanding and moved us into a better room across the road. Highly recommend you just booked Echoes Boutique Hotel across the road instead. Or at least call ahead and find out if it’s still being renovated.

Breakfast, location and staff all excellent. Dinner on Sunday was a three course offering which was too much for us. Would have preferred a simpler a la carte choice.

We had been advised work was being done at the hotel which would be limited to 9am to 3pm. Immediately before arrival hotel closed Lilianfels and Spa and while we were seamlessly moved to Echoes (which was excellent) the Spa was not available. That did not bother us as we were there to walk and Echoes and staff were excellent.

Lovely pool area and nice rooms of a good size. Great staff.

Our room (10) was great but really dark...needs better lighting

Charged full amount and facilities not working like indoor pool. Overpriced hotel. Food was good that's about it.

We really enjoyed our stay. The room was spacious, the bed was very comfortable, and the shower had excellent water pressure with plenty of hot water. Check-in was easy and seamless, and the staff were very friendly and welcoming.

Breakfast could be improved, as the toast and poached eggs were unfortunately cold when served.

staff were excellent

Over priced for a hotel that has not be well kept . most of hotel was closed for renovations so they should have offers a discount rate . pool , spa and the whole lounge area was closed ! This was not communicated when booking and was dishonest

It’s setting and location

Needs major upgrade. It’s tired