Microtel Inn by Wyndham Raleigh-Durham Airport

Location perfect for airport

Breakfast was sparse

great that it was close to the airport and thankful that the front staff let me check in a little early

sooooo loud. also the room next door kept going in and out of their room and letting the door slam ALL NIGHT LONG. it also smelled like weed really bad in the hallway outside my room..probably the people going in and out. The waffle machine wasn’t working properly and there was no regular cream cheese only strawberry flavored. Oh and there was a dead stink bug on the floor of my room

Close to the airport which was convenient.

I reached out to the property to ask about the airport shuttle, never received a response. On here, the property previously responded to questions posted by other users saying shuttle was 24 hrs only to call them at 1:30 AM for a transfer and they then said it was only until midnight. When arriving to the hotel, staff informed there was a problem with payment from booking.com and that I had to call customer service to sort it. It was 2 AM at this point and I asked why I wasnt informed of this earlier so I could have sorted it before and the receptionist stated that I was on a flight so he couldn’t reach me. I informed him I had wifi on my flight, so I was reachable. He then claimed he isn’t allowed to directly speak to customer from booking.com. I informed him there is a messaging feature on booking.com that could have been utilized. He didn’t have a response to that.

It’s tired but clean and compared to nearby hotels great value. It had all the essentials right. The room was clean, the bed was comfortable, the internet worked and the shower was good. The air con was a little noisy - but worked well. Breakfast more a snack than a meal - but good full breakfast options nearby. I read a lot of negative reviews but saw nothing in my 3 nights there that gave me any concern. All guests I saw were good decent people.

The cleaning product they use had a strange smell - almost like someone had smoked cigarettes in the room.