Holiday Inn Peterborough West by IHG

Holiday Inn Peterborough - West by IHG Peterborough Unacceptable pool guests 1058668191 I was looking forward to my business stay - using the pool ahead of an evening working. The room was great, cafe service welcome, breakfast great. However a group of 3 young men and a girl were using the hot tub by the pool and repeatedly splashing pool users despite being asked to stop. They particularly targeted older women. I understood from some of my fellow-sufferers these people are repeat offenders and pay to come into the facility. The gym manager among others said they were unresponsive to reprimand. It’s not a great advertisement for a hotel guest.

Great location, friendly staff, great breakfast

Nothing to dislike

Outside area and gym

Insect infested bed and carpet We asked for a disability room but the bathroom was very dirty It was pathetic

The location is good with plenty of parking and easy links to the main routes in and around Peterborough. Staff were all friendly and welcoming. Bedroom was a good size and bed was comfy (shame about the pillows). Breakfast was good.

Bedroom was very warm, even without the heating on and the window open(temp outside was about 18 degrees so not excessive). Water pressure in the shower was really poor and there was a lot of hair in the plug hole of the bath. Pillows were awful, very uncomfortable. The windows were filthy and the frames were full of cobwebs & dead insects when opening to try and cool room down. Obviously hadn’t been cleaned for quite some time.

Very clean and tidy, pretty grounds and a great location for what we needed.