Comfort Inn & Suites North Little Rock JFK Blvd

The location was good as we wanted to be close to I-30 and I-40, since this was an overnight stop for a 16 hour road trip. The king bed was comfortable.

Unfortunately, our stay was not very good from the start. The front desk person was very unfriendly and barely looked at or spoke to me when I checked in, while he had an air pod in his ear the whole time. When we got to the room, we discovered that had put us right next to the elevator, which ended up being terrible, as my kids were woken every time the elevator opened during the night. The room itself was dated and missing several expected amenities. The carpet felt STICKY. The tv in the bedroom was messed up and no remote for that tv. It took 15 minutes to figure out how to get the tv back to cable and we had to share the remote for the living area tv to change volume and channels for both tvs. The plugs on the lamps for cellphones were broken and had no power and the actual wall plugs were hidden behind the furniture so couldn't access the plus to charge my phone. There were no wash clothes and only two towels for a room designed to hold four people. Also, only one plastic cup provided to drink from. There was no bedding in the room for the couch bed, so I had to go down to the front desk to request it and they gave me king size bedding for a queen size bed and no pillows, so I had to give the kids some of the pillows off our bed, which were tiny pillows to begin with. The couch bed mattress was awful. Nothing but springs and my kids can normally sleep just about anywhere, but they said between the elevator and awful mattress they barely got any sleep that night. Overall, would not recommend!

N/a

I was not able to stay at the property, turned around when I arrived after booking through this app.

The gentleman who checked us in was really nice and helpful.

Everything was Good!

The bed was very comfortable, and the hot shower was nice.

We did not like the noisy neighbors waking us up before daylight. That is at no fault of the Inn though.

Rooms were clean. Bed comfort was average.

Hallways were very humid and hot.

Nothing

We checked in late in the evening after a long day of travel with our two children, and the experience quickly went downhill. The toilet in our room would not flush, and while looking around the room we discovered multiple cleanliness and maintenance issues. There were bugs on the walls and windowsill, stains and marks on the bedding, dirty surfaces, and worn furniture throughout the room. The entire room smelled musty and felt hot and humid. My husband had immediately went to the front desk to report the toilet issue, and while they did offer to move us to another room, by that point I had made more discoveries and we no longer felt comfortable staying at the property at all due to the condition of the room and the bugs. We were told the reservation was non-refundable, but we did not feel safe or comfortable remaining there with our kids. As we were leaving the property, there were two women who appeared to be soliciting in the parking lot and a man lingering near the back entrance who appeared to be connected with them. That was confirmation that we had made the right choice to pack up and leave immediately. Unfortunately, this was one of the worst hotel experiences we’ve had, and I would not recommend this property to families.