Britannia Airport Inn Manchester

The hotel was rather out of the way, virtually all services were to be paid for; WIFI, pool, gym all came at an extra fee.

Check out was 10am. Was not told this at reception when checking in. Had a 10£ late check out fee.

Clean, comfortable airport hotel

Clean, friendly staff, a bit dated. Food wasn’t great, and smoke was wafting into the bar area from the main door, which as non smokers put us off our too.

If you're looking for a hotel close to the airport, this one is not it. The hotel is well-marketed and you may think you're getting a deal if you're travelling to the airport. Plot twist: you need to pay extra for the internet (£7 for each device) and pay for the airport transfer (£8 per person). If I had known about this, I wouldn't have stayed here. There are better hotels in the area that are comparably priced, closer to the airport, and don't charge hidden extras. Save yourself time, money and hassle... stay somewhere else.

Nice hotel, lovely stay.

It was difficult to get through to the reception on the phone. Directions for the shuttle bus service were poor and I was surprised I had to pay for this especially as the driver was pretty grumpy . The bedroom was clean and comfortable and the man on reception in the evening was pleasant.There were good tea making facilities in the room and the bed was comfy. There was no-one on reception early morning and the lift was broken down so had to carry a heavy case up and down to the room. Didn't eat as arrived at 9.20 pm and left at 5.45am so the restaurant was closed. Glad I had brought sandwiches.

I arrived at 2:15 just ahead of checkin. I was dismissed by the front desk, told to go sit and wait (don’t bother me was more the attitude). By 3:15pm I was advised I could now checkin. I asked about wifi…was told to just go online and purchase it. I did so, wifi did not work in room 109. I called the wifi provider, surprise, no answer and no return. I again attempted to email the wifi provider, no response. Three elevator (lift) was marked out of service but several times saw staff using it….I had to carry my bags up the stairs to 1st floor. Rm109 has an appalling view of a dirty roof where alll the smokers use the rooms to smoke in and throw butts outside….disgusting. Big mistake, staff were entirely indifferent to customer needs, only bar staff very pleasant. Would pay a few £$ more and go elsewhere.

Price petty fair, but room require a bit of TLC. Reception not manned all the time. Gust had to wait 5-10 minutes for somebody turned up.

Convenient for airport & reasonable prices however the entire hotel, carpets & bathrooms need to be redone as outdated & filthy.