Tropicana Suite Hotel

There is no AC. and a smell in the room is terrible .

Rude staff when checking in . Not offering to change a room, replied back rudely by saying “this is Vancouver ok just canceled it if you don’t like . Room order was terrible. I had to get a spray by myself, already asked for service but they did nothing

If there was breakfast I wouldn’t have ate there.

I couldn’t sit on couch as it stank bad. Full of holes. Just awful. Hated to climb in bed.

all the rooms could have been better,looks to old and all needs attention

Called back during cruise to book 3 days after the cruise and was told I would have to call back later to do that, which was impossible because of an excursion. I have never been told to call later to book a room. I of course used a different one. Our other hotel cancelled our reservation and we had only 2 days to figure out where we were going to go.

Hôtel bien situé (restaurants, boutiques).

Pas d'air climatisé. Vieux mobilier. Odeur de moisi dans la chambre.

Staff and location excellent

price was affordable and location was good

everything else, worst accommodation experience of my life so far, everything was dirty and the sheets smelled and the walls and ceiling had water damage and the whole place was falling apart, the bedroom lamp shades light color doesn't match, one lamp is white and the other is warm, couldn't even enjoy the evening, the mattress was uncomfortable. I would not recommend this place.

Location

Ambiance and conditioning facilities