Stratus Suites Boutique Hotel

Everything was average. The pool was open but not for swimming. They were cleaning it and putting chemicals in it. There was pool noodles and inflatables all over. The hot tub was open air and lukewarm. The room we stayed in had no iron, no hair dryer, and cheap lamps that were broken. I found a pair of contacts on the floor near my bed and remains of bugs. I was so disgusted. The breakfast was very average but I’m happy there was a variety of breakfast foods. The assistant Renee was so helpful, accommodating and even went out of his way to get us a hair dryer. He was very friendly and considerate too. The last remark was the front door, curtains were dirty.

The staff was kind and happy to help every time something went wrong.

The amount of times something went wrong wasn't small thanks to the very cheap room keys constantly going on the fritz.

Staff were very courteous and nice allowed me to park my trailer. Helped no matter what time of the night it was.

Loved the staff and cleanliness.

Upon arrival, my room had broken furniture, one lamp that didn't work, all 3 light bulbs in vanity in bathroom were missing, lamp shade deteriorating and son's adjoining room's shower didn't work. Also, witnessed DUI driver hit parked car in parking lot next night!

The staff was very friendly and professional, Rene was a huge help as we added a day on both ends. Breakfast was great and well attended. The rooms were clean and huge. Parking was good and well monitored. We have cable so figuring out roku was a adventure but fun. All in all I would definitely recommend the Stratus.

Nothing really strikes me other than the pool might use some plaster touch up but thats looking for small things.

Terrible service

Lots of room for the size. Staff was helpful. Amenities pictured were not available (pool, games, etc) Very convenient

Booked and Confirm Reservation, emailed and verbally Communicated With Linda about late Arrival. Paid for a Two Bedroom Luxury Room In full. Called to inform them of arrival was told Reservation Was Canceled. They Eventually Assigned a king Bedroom That had Several plumbing Issue’s That never was fixed or Repaired. While We had Access to The Room. Customer Service and Demeanor was Very Disheartening.