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6.2 / 10 Guest Rating

Brentwood Inn & Suites

8901 Brook Road, Glen Allen, Virginia, 23060, Glen Allen, US

Brentwood Inn & Suites - main view

About the Property

Convenient Amenities: Benefit from tour/ticket assistance and a vending machine during your stay.

Featured Amenities: Enjoy a 24-hour front desk, laundry facilities, and complimentary coffee/tea in a common area.

Comfortable Rooms: Relax in one of the 45 guestrooms with convenient features like refrigerators, microwaves, and free Wi-Fi.

Book your stay at Brentwood Inn & Suites for a cozy retreat with easy access to nearby attractions like Richmond Raceway and Virginia Commonwealth University.

Facilities & Amenities

24-hour front desk
Designated smoking area
Internet access in public areas - high speed
Tours/ticket assistance
Wheelchair accessible parking
RV, bus, truck parking
Parking (limited spaces)
Free self parking
Free RV, bus, truck parking
Wheelchair-accessible public washroom

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.Masks are required in public areas for unvaccinated guests.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.2
Good26 verified reviews
AI Summary

Guests highly rate the nice and helpful front desk staff and frequently praise the .

Categories

Cleanliness3.3
Service7.8
Location7.8
Room Quality4.3
Amenities7.8
Value for Money5.3
Food and Beverage7.8
Overall Experience5.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Poor place to stay"

4.0

Man at desk that checked us in was very nice and helpful. The hotel itself was a different story. The first room we were given was not cleaned. So he changed our room to another. It was semi clean. The beds hard but everything was old and outdated. Housekeeping at this hotel leaves a lit to be desired. There was dried on denture adhesive on the sink. Cigarette burns all over the edge of the tub. I will never stay there again and do not recommend it to anyone.

Helpful?
C
Chazzy
Verified booking
Standard Room
Stayed in Jul 5, 2025

"Bad room"

4.0

Staff was rude and rushing us to leave and had a couple of riaches

Helpful?
A
Ashley
Verified booking
Standard Room
Stayed in Jun 22, 2025

"Exceptional"

10.0

Always the best in town

Helpful?
J
JOHN
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Good"

4.0

First I was not able to check in when I arrived. They were not able to get me a room key. Secondly when I came back after getting dinner and was able to check in there was a heavy smell of marijuana in the area. Then when I got into the room it looked like a room that had been used heavily by anybody and everybody and not maintain well. The water pressure was not good. The air conditioner in my room worked poorly and the room was hot. Even though it was a good rate on the room it was not a good rate.

Helpful?
T
Teresa
Verified booking
Standard Room
Stayed in May 28, 2025

"Excellent"

8.0

Hotel is an older hotel. Yes there are stains. Yes everything could use an upgrade. But this place was super cheap, especially on Memorial Day weekend. It’s was also very quiet, we literally heard NO outside noise at all. It was clean. I always bring my own cleaning wipes just to be safe, and they did not pick a speck of dust. And the people working the front desk were amazing! I had to book this room last min because my other booking fell through, and even though they had not received the reservation yet they still let me have a room so I could get dressed for dinner with my dad. Absolutely wonderful people!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 21, 2025

"Unhappy Experience"

2.0

It was so awful, that she walked in, laid down the key, and left the property without trying to speak too anyone again. The staff were rude, and the room was gross.

Helpful?
Y
YaVettee
Verified booking
Standard Room
Stayed in May 17, 2025

"Excellent"

8.0

no elevator!!!

Helpful?
B
Bruce
Verified booking
Standard Room
Stayed in Apr 24, 2025

"Good"

2.0

I have a registered service dog and made the reservation assuming i would not have a problem. The manager did not speak English very well but made it clear he wouldn't allow my dog. Despite it being a federal law that they have to, i was turned away.

Helpful?
D
Dan
Verified booking
partner
Standard Room
Stayed in Apr 3, 2025

"Excellent"

8.0

Nice price - staff took care of a potential issue

Helpful?
D
DANYA
Verified booking
Standard Room
Stayed in Mar 28, 2025

"Exceptional"

10.0

Area was nice, parking was great and place was clean

Helpful?