B&B HOTEL Mannheim-City

Papiertücher im Bad waren leer als wir eingecheckt haben, auf dem Spannbettlaken waren Haare, Flecken und Fusseln, im Treppenhaus lag zwei Tage lang der selbe Müll

Due to Covid19 there was No kettle to make hot boild for tee og coffee, there ejere only vleaning Every second Day, the cleaning didn't fill Up empty slap holder, there wasn't Sparkling water. In the room room descpition it said dayli cleaning, Sparkling water in room, kettle to make tee/coffee. By check in they didn't announce these things Wer missing, first day without cleaning I was told og was due to illness by staff, second Day without cleaning and me asking for it I was told due to Covid19 there were only cleaning Every second Day and there would not be a kettle in the room due to Covid19. I find it Strange they didn't announce it to me when I checked in. To use soap for hands I had to tale the soap in shower due to handsoap went empty 3 Days before leavi g and they didn't fill Up a new one. The room was very very hot due to warm weather a cooler would have made wonder. I had to sleep with open Windows but didn't hey much sleep due to the room was out to Street where cars were coming All night. The lift was out of order and wont be fixed at the moment due to Covid19, would have been nice to know before arriving.

The worst experience

Good location (near to the centre) and good breakfast. The hotel itself is quite old and need a refurbishment. The day I arrived there the elevator was broken so averyone had to use stairs (up tothe 5th floor), the day after still broken no intervention done. No air conditioning: there was a particularly warm night so had to leave windows open and could not sleep too much because noise on the street till 1.30 a.m.

Great location! Easy to find. Near public transit.

Good location 5min walk to centre and comfortable nights sleep

The hotel is located near to major museums and in convenient walking distance from Paradeplatz in the city centre. The walk from the main train station is a bit far. The room was well equipped with water, coffee and tea supplies. Staff was friendly.

We were visiting friends in the city - we were only needing the hotel to stay in. The hotel is pleasant enough but not as good as other best westerns we have stayed in. We couldn’t get the safe to work and there was no maintenance over the weekend we were staying there. The staff were friendly and the room comfortable enough for a few nights stay.

The WiFi was terrible you would have to keep logging onto the WiFi or it would quit working and I didn’t know that I would not have WiFi the last night I was there The staff was very friendly and very helpful They took care of our needs

I stayed for 2 nights and my room was never cleaned and when I asked why not I told them I left room at noon and her reply was the housekeeper is not available at that time which is very strange also the attitude of the girl working in morning shift not friendly at all unfortunately