Bergresort Seefeld

Extraordinary food

Nothing

Our room was spacious and with a great view.

the entire place was completely understaffed causing long waiting times for all services and clearly putting the entire staff under great pressure. despite that all staff was extremely friends! but having to wait for your coffee for 20’ every morning is just not acceptable.

Amazing room, very much a resort experience. Loved the pools and the meals were amazing. Will definitely stay here when we come back.

Outstanding amenities in this top quality resort hotel. Introductory drink, afternoon buffet and an outstanding breakfast and dinner. Easy walk to town and an ama pool and fitness facility.

The facility is nice, excellent complex of pulls and sauna. Great breakfast with variety of choices also is repetitive a little. Gabby is excellent host and nice person. This is a dog hotel, I love dogs but not the fur that was not properly vacuumed from the carpet and left on my socks… The location is 10-15 minutes walking from the center BUT if you plan to dine at evening and it’s raining, be prepared to walk in the dark or pay 45 Euro per person (including teens) for gourmet 3 course meal. The fact that there was no restaurant nearby that you can order a la carte at the evening was inconvenient for us. The reception there were 2 guys, one of them was extremely unpleasant, he wouldn’t provide information on meals options and advised to come at evening and ask the supervisor. Also he told us one morning that our dog was disturbing the neighbors even though we didn’t had a dog. Al in all we enjoyed our stay and loved the pools and the sauna but I wouldn’t choose this hotel for my next Seefeld visit.

Just great!

My wife travelled there to have a break from busy schedule with work and kids. A temporary skin condition makes touch unpleasant. Her waiter touched her ever time when approaching the table and bringing food. She kindly requested to be reseated - clearly stating that this was no complaint. Next day my wife overheard the restaurant manager complaining about my wife to colleagues / guests. My wife was shocked and disappointed about the managers behavior. She left the restaurant and left the hotel.

Very poor staff training - restaurant manager acting without respect and customer focus.

Exceptionally dog friendly with special restaurant and play park. Lovely views. Great spa facilities

Service in the restaurant was very poor. Two evenings we waited 1 hour before we got anything to eat. There were very long waits between courses, and we gave up on dessert because it was too late!